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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1696 Showing 33,901-33,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Clean Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was phenomenally professional and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    left me with do on most channels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Dolby sound geek squad coming on June 14th to check out the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Victor from Geek Squad were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros do it! This is a good value!! I would just mess it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank-you so much! Helped get our new TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had over 3 TVs on this hanging on this mount and it's never failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very nice. Got the job done quick. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was courteous knowledgeable about all my components. Professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job setting up tv on my existing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and installation process Happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flush mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flush mount for TV. Appearance is great. Cannot see any space behind TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is now the centerpiece of the house and it’s all thank to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv mounts I have used. Nice smooth movement in all directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the stand I had. He was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous , Efficient and knowledgeable , they were informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Would definitely use again. Thanks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Home Theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly suggest avoiding BestBuy for any kind of home theatre set up. We spent several thousand dollars. The equipment got set up by BestBuy and then stopped working. We were sold an Apple TV which was slow and VERY klunky ( save your $) and eventually stopped working after 4 months. We the had to PAY to have someone come back out because we were getting no sound at all except for the TV sound. They got the sound working again but eliminated the on screen programming for the receiver ( technician told us it was an “upgrade”) and while we are getting sound again from all speakers, we are not getting surround sound. No help, no support. The salesmen who was so happy to take our multi thousand order can’t be bothered to return calls. This has been a savagely bad customer service experience and the system has worked as designed about 50% of the time since we bought it. Go to a local store which can provide some meaningful service. Beware!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly . Made the whole process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers who were very quick and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job...no mess left behind very neat.

    I would recommend this to a friend