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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1698 Showing 33,941-33,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and walked me through all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..... would purchase again. A ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were courteous and professional installed and took the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture pops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new television & the crew that installed was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and my setup looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job. seemed like they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician new exactly what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my TV running perfectly. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    `GEEK SQUAD DID GOOD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED A L MOUNT IN A LOG HOME AND DID A GREAT JOB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, We mounted our Sony 65” tv which fit perfectly to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed it was super friendly and helped start setting up tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Sickness on the Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled Geek team never came out to our home to perform the service (installation and set up of our newly purchased 65inch TV system) due to sickness of a member of their team. This site forces an Overall Rating; therefore, I selected 2 stars....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t finish the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installers did a great job mounting the TV, one of the installers didn’t want to finish the process of setting the tv up which I believe is part of the $249.99 we paid for. I have already contacted Best Buy installing dept regarding this as I don’t feel we got the complete service that was paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV hooked everything up but I should not have to use 2 remotes to turn on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a super job Very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel and Rudy are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and request them for other installs I’ve needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians are the best. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were Professional and they Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my new sharp tv,timely and helpful answering questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking the time to teach us how to use our new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and neat job. I would recommend Best Buy to install future products.

    I would recommend this to a friend