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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1698 Showing 33,941-33,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad delivered!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out and displayed their experience in this project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, highly recommend, no issues, very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Will buy there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proficient and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job in a very timely and friendly way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and easy to work with respectful no issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were so helpful and very quick in setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs and mounted one of th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were a little late, but were very efficient. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..... would purchase again. A ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing a large tv to mount this is highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth the extra pennies i belive. looks amazing in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does a great job supporting the TV and is fully adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and help us understand how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will return to store for more products as customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent and did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it so you see no wires and floats on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks very nice and neat just like I had asked them to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. If I could give them 0 stars I would. The initial setup was done by a 3rd party who didn’t bring my sub. When I called them they don’t respond. If you call Best Buy, enjoy talking to India call center who don’t even know what you bought. I wound up having to drive back out to the store to get someone to show up. Once he did he explained my blue tooth speaker wasn’t connecting and this happens sometimes and that it only works through the app. He reassured me when I disconnect the TV this issue won’t happen again. A week later I disconnect to hook tv soundbar and sub to a surge protected outlet. Lost sound again. At time of visit he reassured if I had issues that I could call him. After 3 non responses I had to again drive to store. The reassured me that a manager would contact me. 3 days later I had to call the number he gave me to leave a voicemail. Trust me when I say GeekSquad is terrible for home TV setup. I could have done a cleaner job with wires and the time I’ve spent it was not worth the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed by Geek Squad team, however access to rear of tv seems impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    `GEEK SQUAD DID GOOD WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED A L MOUNT IN A LOG HOME AND DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. GeekSquad set ‘er up and it feels securely mounted.

    I would recommend this to a friend