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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1701 Showing 34,001-34,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the Geek Squad and Best Buy techs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent quickly and professionally mount and secure your TV to a wall and connect your TV to your video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on -time professional and prompt explained use thoroughly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely and friendly - didn’t expect tv to be installed so close to an adjacent wall - a little disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv and the installation process was easy and convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    left me with do on most channels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Dolby sound geek squad coming on June 14th to check out the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, professional and they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knew exactly what to do. High quality service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never Happened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked several times when is the Geek Tech coming to make sure this setup is possible. They kept telling me they will call a schedule. Well, naturally after I took it upon myself to move out the appt to give them time. No Call! No Show!! Then the Tech came the day of installation, took a look at my TV, and said it was too heavy for one person to do and we will have to reschedule. I canceled the request and asked for a supervisor to call. Guess what? Never happened! I am now thinking twice that I will not renew in Dec unless something happens to change that. The only thing nice that day was the 3rd party Tech that came out to give me the bad news.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Operates as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this tv mount as it would enable all viewers to see the full screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very Professional and fast, it was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mount only thing is it doesn't swivel or anything but still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get service very professional and fast. Showed me how to work my tv as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in my bedroom. Expands just enough so that I can see the tv better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, friendly, and timely. No product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the 2 service techs. They were excellent installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in handling my equipment which was really expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up on time and were done with the job in 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv quickly and great customer service !

    I would recommend this to a friend