Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1703 Showing 34,041-34,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stout good range of motion I really like it and glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with geek squad knowledge base! Would use them for installation again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Structual issues, but they were nice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice, but do to existing infrastructure of the home were unable to provide the service. If they would have done the pre-inspection that was scheduled this would have been addressed before their arrival. While disappointing they did unbox the product and remove a significant portion of the cost for the delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my TVs and Getting everything set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, friendly, and efficient -- I would recommend them --

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation team did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a very good job installing my tv. they were neat curtious .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor wire management

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install and mount our TV, used very poor wire management, as you could see the wires were just stuffed behind the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Very Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was outsourced. We were given a window of 12 - I for appt. waited at home All day and. I one showed up. We were told they would call before they arrived. No call. That. If Jr I was on hold for 45 minutes to be told they tried calling and. I one answered so they did not come. I was home all day. Rescheduled for following week. Again. I call before they came. Two young men arrived and asked where the TV was. I informed them they were supposed to bring it with them. Had to go to stores to get resolved. Another 35 minutes waiting for them to determine what went wrong. After 3 tries TV installed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    installation was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was both polite and did there job an great business like attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job thank you so much for your service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys! Geek squad installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job putting my tv stands together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed surge suppressor that required removing and reinstalling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did it right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed, set up and did it right..very kind and professional

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 open box returned, This one works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, simple mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and place TV. Not much room behind TV. Use recessed outlet if you choose this unit. Regular outlets do not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and we got it for a great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got in and out very quickly. Wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was awesome!! Knew exactly what to do! No comp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! Do not hesitate to ask for them!!!!

    I would recommend this to a friend