Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was prompt, and very professional,the technician was very knowledgeable, I definitely will use this service again
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Recommend the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I did not have to try and mount this system, let the Geek squad do it
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and fast 3rd party
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took his time and completed task in a timely manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were helpful and very friendly. Very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service, excellent communication. Worked perfectly
I would recommend this to a friendRated 5 out of 5 stars
Tom is awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tom is exceptional! He is fast! He is polite! He knows his job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They arrived on time, did the job quickly, no fuss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time, did the job quickly, no fuss.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a prefect job. Everything is working great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV wall mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly, but range of motion could be better.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Service, Extremely Knowledgeable. Courteous & Professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Absolutely unacceptable!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled an appointment for a tv installation at a commercial office. I waited at the office for the full four hour window of the appointment and saw the geek squad truck drive past the building. When the technician didnt pull in after 10 minutes I called the support line to figure out what was going on and was told to continue to wait because the technician might be running late and there were no updates in the system. I tried to call the store but it sent me to the same tech support line... the number they gave me to contact the technician was disconnected and the store was suppose to call me and never did. I called the tech support line again trying to get someone out the same day and they told me I would have to wait five days because of their mistake! How is that acceptable? The phone number I have to give to them to verify and talk to someone about the appointment is the number they have on file and they told me the technician called the wrong number and there was nothing they could do... absolutely terrible service. I will never use them again! You would have better luck with Angie's list.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Mounting our tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and excellent work. Five stars: Excellent
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents mounted my TV quick and correct. I give the an A.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Installed tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uninformed at time of purchase: thought that "premium" installation meant that the electrical cords and wiring was to hidden in the wall, with an outlet for the TV plug to be behind the flat screen. For heaven's sake, just print the truth for us online customers who sign up for the Geeks' service to boldly state what you really do for $199 !!! Actually, what service is done that isn't considered "premium"?? Now I have to go and hire an electrician to professionally complete the job. Thanks!
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Picture great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have works great but salesperson sold me wrong wall mount
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great guys Professional and knowledgeable did a fantastic job
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great addition to our decor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation by Best Buy was flawless and smooth. Highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely & very knowledgeable. Answered all questions. Kudos to them
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very professional and thorough. Well worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good installation. Super friendly also. Very punctual
I would recommend this to a friend