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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1706 Showing 34,101-34,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd tv Geek Squad mounted for me. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, quick and easy. Very nice! I just wished I liked the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were friendly, courteous and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained in detail how TV remote works very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed surge suppressor that required removing and reinstalling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my TVs and Getting everything set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys Professional and knowledgeable did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a very good job installing my tv. they were neat curtious .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Team really knows how to get in and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are the best and can do the job, trust best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Super friendly also. Very punctual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service personnel were very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the technician! The support over the phone is terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service, Extremely Knowledgeable. Courteous & Professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was quickly and efficiently mounted. Done in a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and sound bar mounted and installed efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was both polite and did there job an great business like attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installation team did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with geek squad knowledge base! Would use them for installation again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was the best, very professional & friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and hooked it up to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & very knowledgeable. Answered all questions. Kudos to them

    I would recommend this to a friend