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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1706 Showing 34,101-34,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad came out to install the new 65" tv and did a fabulous job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is on point. Fast and friendly service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad able to work with my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not getting mounted till 5/3/21. I have truly appreciated their service to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done very quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the job look easy. Glad they did it and not me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have such wonderful help putting this up for our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff made this purchase easy and I am happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. Very professional. My 85 in tv is still in retail mode and cannot use all the features. I was given the wrong remote and was told by the geek squad that they would get one ordered and finish install. No communication since. Feel forgotten.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install over Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they charge more for install over fireplace. Drywall and studs but they looked like it was rocket science.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and they got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were friendly, courteous and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, courteous and thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great provide service up of equipment and very courtious. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV set up went well.Everything works as it should.TV has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service personnel were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and sound bar mounted and installed efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice So fast Excellent service A job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting service was wonderful! Friendly, fast, and great clean-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT in basement room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good agent ..excellent rapport with me Polite and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did great job installing my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my Tv Mounts for both rooms, it was done in a timely manner.

    I would recommend this to a friend