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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 38,673 reviews
  • Rated 5 out of 5 stars

    telivision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a telivision this big great pictures on this tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. They were very thorough and walked me through everything. Great customer experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad really delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really efficient and fast installation very helpful instruction for initial use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV & tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C3 77" Perfect delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful TV delivery and mounting experience. The Geek Squad guys were friendly, discussed how they planned to mount the TV and then executed the plan to perfection. My wife and I are super happy and would strongly recommend letting the Geek Squad pros make your life easy and do the install rather than trying to do it yourself. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a 75 inch Sony TV for me, over my fire place. As usual the did an excellent job putting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When it needs to be done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to deliver and install my 70" flat screen on a wall mount. The mount was already in my new apartment, but the first thing they noticed was it had not been mounted on the studs, so the quickly fixed that. They proceeded to work efficiently. My main point would be this. There are certain projects where you really can't afford to mess up. Where you really want to be sure you've done things right. For these, where applicable, I'd use the Geek Squad. It's pricy, but once again, there are certain projects where you really want to be sure you've done things right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered, mounted and set up by the agents. Definitely worth the cost paid. Timely service and helpful information with set up. Would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my 85 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service technician did an excellent job. He was very professional and polite. He had his assistant or very helpful explain throughout the process and which they were doing, as well as giving me some pointers and passing on some knowledge for me to use once they left, it has been very useful and I am very appreciative of it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super informative when things needed to be altered. They explained everything and even made recommendations for future attachments i might want to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Even the unexpected complications were addressed professionally and resolved. work area was left spotless. Excellent explanation of equipment operation and follow up instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and his crew were amazing! My tv was mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Total Professionalism

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis and partner installed two different mounts for us. I was very impressed with their professionalism and knowledge. If you have Total Protection I recommend you to make use of the services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad…..Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a walk mount TV. The tech did a great job not only with the wall bracket and mounting the TV but we also didn’t want to see any wires on the wall below the TV. I purchased the connection box that the tech recessed into the wall in the open space in the center of the baracket. He then fished a connecting cable to another outlet box at the bottom of the wall with a cable running to the electrical outlet. Very professional job. Couldn’t be happier.

    I would recommend this to a friend