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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1710 Showing 34,181-34,200 of 38,692 reviews
  • Rated 3 out of 5 stars

    Nice, not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was cool and helpful. I got good advice on the TV, mounting and positioning but they unsuccessfully attempted to connect my stream box and the wall lifted a tad bit when the TV was mounted. The only reason the review isn't bad is because the crew was friendly but I picked a different service to have my second TV mounted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected services i already had brackets on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Arrived on time . Professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went smoothly and professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed the wall mount quickly and look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and offered excellent suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Best Buy service. I purchase this with Sony 65 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BB install. What an outstanding team. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mount and love the squad, they are always helpful and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunday service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledge personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark explained why he couldn't install the TV on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was installed professionally and with great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job and done it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would use Geek Squad again for my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and awesome and made it look perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge counts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best agent to install! Clean and smart! Best install ever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great, very professional people. Very quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and the men did an awesome job. Great friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was well done. I have no complains so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend letting these professionals do thing right

    I would recommend this to a friend