Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1712 Showing 34,221-34,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have professionally installed and set up to avoid trouble later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some minor issues but team was polite and worked to correct problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did a nice job mounting the tv in a short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped us master our new and old a/v equipment. Nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job! I would certainly choose to have them do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and he took his time mounting my tv! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, neat service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very professional, arrived on time, very neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and friendly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the product. Would gladly buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full range motion for my 65 in. hanging ever so lovely on the corner wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Curious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable & friendly. They didn’t waste time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved in one call

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad agent, who solved my issue very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a great experience with this service. Great group of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work on installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done in a timely fashion and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Glad we hired them. Did everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job; very knowledgeable; took care in cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product work well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a duplicate review . I feel to come out should not be a charge to come out after buying the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up Team wonderful but then ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed and set up the bracket and TV were wonderful however within a few hours the quality of the picture started having trouble. Pixel breakup and snowy/hazy screen Called the Geek Squad, horrible wait time and then after about 10 minutes working with a tech guy got disconnected and he did not call back. Have called a couple of times since but wait times horrendous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very very wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs very professional... Brandon was especially nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gate squad installed my TV quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and equipment. I like

    I would recommend this to a friend