Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
BestBuy should really work towards taking care of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad operators themselves were wonderful, could not have asked for nicer people. However, their equipment seems to not be the most up to date or well maintained. I now have 2 holes in my wall that I am personally having to handle the claim on due to BestBuys claim procedures.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
perfect mount for our new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy service person did excellent job to mount that TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Explained everything. That they were doing to me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was kind and courteous. Explained everything
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 2 out of 5 stars
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the service is actually provided by 3rd party company. My first appointment got cancelled and I was notified. I took the day off and spent all day contacting bestbuy and no one knew. At the end of the day I was able to talk to someone from the company who was going to mount the TV. The lady kept saying she called me and left me a message. I had zero unanswered call or new voicemail. Like if I knew it was cancelled why would I spent hours on the phone trying to figure out whats happening. She never apologized and offered a new service date almost a month later. I was horrid. We were able to get a sooner date so that's good. The service people were late but very nice. They even taught my husband to hook up the surround sound system left by the previous house owners. So the 2 stars are for them. I would avoid this service at all costs and hire someone on my own in the future.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 3 out of 5 stars
Satisfactory service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was satisfactory as they never made an attempt to fully install the cables through the wall to the power outlet. I have had much better then this team installing TV's and appliances.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeek squad installed my tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great and the squad was very nice and helpful
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounting TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with the mounting of the tv and how good it looks.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Only downside is the 2 week wait for service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time I use them to set up my tv and it’s great!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James from Geek Squad came on time installed TV on articulating mount.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new TV is wonderful. Clear big, Very happy with my purchase.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend every time. Amazing service!! Very satisfied
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great and it was done correctly also
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Casey Runion did a great job installing the tv. Thanks again
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
These guys are the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rob is always professional and does an excellent job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Compact!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to have tv mounted on the wall. Unit is very close to the wall so no worries about messy wires, etc. showing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Completely satisfied with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with customer service provided very knowledgeable
I would recommend this to a friendRated 3 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy about the installation. The installers did not give me any instructions on how to work the tv and sound bar.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this service to my family and friends.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this service to my family and friends.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend