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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1717 Showing 34,321-34,340 of 38,692 reviews
  • Rated 4 out of 5 stars

    The geek squad was attentive to our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedro, the technician, was tremendous. Very efficient & accomodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job installing the tv mount. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My techs were courteous informative and speedy. A plus service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and got the three tv’s removed and switched in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten this in the first place, did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient staff. High quality installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch is just right extra apps make a huge difference

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basementtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the speakers aren’t working properly. I was told one of the speakers was broken and I purchased a new one and that one doesn’t work either. The new speaker cost me $245.00. It appears to be a connection issue that an installer needs to return to my house and rectify it. Please have someone contact me to schedule this. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the job well and in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was quick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up ontime and was very professional would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Bought the smaller version and just had to go bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need this extra item to help with mounting our tv. An extra but necessary expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a great job installing TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs very professional gave great service. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works and looks better than I expected. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provided was thorough and well executed as expected..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed that size for my wall studs 20 inches apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit for my interior wall i have studs 20 inches apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and would highly recommend having this done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would highly recommend this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilt/swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tilt swivel mount. Gives a better look for viewing

    I would recommend this to a friend