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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1718 Showing 34,341-34,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Completely satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with customer service provided very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and is better than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It swivels to allow for effortless adlustments by the owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    puts tv in a good space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy access to all terminals adjustable for great viewing anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansus Stand does not work on 65 inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we got the right stand the Geeks did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided excellent service...very satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy (Thomas) was knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been satisfied with the Geek Squad. They do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for my wall mount.technician had no problem installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and we’re on time for installation/Mounting my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was late to the appointment. The technician installed the mount and TV fairly quickly, but could not connect the TV to my existing stereo components, Bose surround sound system and universal remote. I was disappointed and frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Geek squad phone agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not cancel my apt so I called the Pearl City, Hawaii geek squad directly and canceled with a phone agent. This apt was canceled and the staff called to say that they are on their way…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment. Geek squad mounted TV and connected sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Great Delivery Guys they both were Professional and Friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom/Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a couple visits to accomplish their task...wouldnt say stress free at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and mounted three of my TVs is no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed and still safely up on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, clean, and they were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten this in the first place, did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and installed our TV. Did a great job...including sound bar

    I would recommend this to a friend