Customer Ratings & Reviews

The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

I am a person who never leaves a good review. I occasionally leave bad reviews if my experience was particularly unpleasant. So, having said this, that I deliberately take my precious weeknight time to write a review definitely shows how impressed I am. Travis called ahead to give me a heads-up on his arrival time. His voice was pleasant and his attitude even on the phone was very respectful. He arrived at our house and accommodated my particular wish. He was very respectful and careful about my things and my house in general. He was even holding his work bag for a few minutes until a towel was laid on the floor so he wouldn't scratch my wood floor. And this was his idea! I know I know exactly what I want, and can be somewhat particular about my requests. I expressed how I liked my TV to be installed and also how a certain area should be not blocked, and at what height, etc. When he anticipated that a certain aspect of my request could not exactly happen due to the mount I chose, he patiently and thoroughly explained the structural limit of the mount back and the alternative area (just a few inches away from what I had originally in mind). I think I had him repeat a few times, for mechanic stuff is not my strong suit. All through this, he was ever so pleasant to work with. I changed my mind after he marked with a tape about the installation location. He didn't mind one bit, and even gave me a very good suggestion on how it is best when our eyes fall at the 2/3 of the bottom of the TV screen. That was very helpful when I was indecisive. He completed the installation and checked if I was happy with it, and when I asked if he could also install cable line hiding trim molding, despite his tight schedule, he installed that one, as well for me. His craftsmanship of that installation was BEAUTIFUL! He also connected my TV to the internet and walked through with me on all the useful tips on how to enjoy my Android TV with my google account, You tube, etc. I learned one very important thing of connecting my phone to the TV, so I can watch from TV what I was watching on my cell phone. My husband and I LOVE this function we didn't know about. From the beginning to the end, Travis was RESPECTFUL, had a FANTASTIC attitude, knowledgeable, extremely helpful, willing to accommodate a customer's requests. He is a top-notch geek! I am thoroughly impressed with Travis. With that kind of work ethic and good attitude, this young man is bound to be successful and will move up in his life! Geek squad, please REWARD him for his WONDERFUL work!!! (His service was 10:30a-12:30p on 8-25 in Denver, CO/ Order Number: 60533800)

Very efficient and professional installation team.

Jeff was very professional, friendly, knowledgeable, and all around great guy.

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

I love this service. They are always so courteous and knowledgeable.

The two young Men who came to my home was amazing! They removed my old TV & set up my new beautiful TV in no time! They explained how to use & choose the channels! They were wonderful! Thanks Geek Squad!!

DELIVERD , UNPACKED AND MOUNTED SET UP SOUND BAR AND BASS SPEAKER ALL IN SHORT AMOUNT OF TIME. KIMO THE INSTALLER WAS SPOT ON TOK AWAY THE BOXES AS WELL A ++++

Perfect install and suggestions. Very knowledgeable and experienced.

Professional, friendly, and fast. They were very concerned about getting my TV mounted exactly where I wanted it and getting it done right. They answered all my questions and showed a genuine respect for my house. No mess was left and it looks fabulous. I will be scheduling another TV mounting and will be asking for the the young men that did this one.

Geek squad arrived on time and mounted tv on wall and hid wiring in wall with a Legrand kit. Also synced new headphones to tv. Work done neatly. Pleased with the service I received. Only initial concern, was that when crew arrived they did not know I wanted cords hidden in wall. It was not an issue because I had figured out what to buy in advance from Best Buy to accomplish this. But when I initially ordered tv and service on line, there was no way to make clear exactly what I wanted. Online check list of what customer wants done might be useful for future.

Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

Fabulous work, very knowledgable. TV was installed on wall quickly and all stations were programed, and then we were taught how to access channels.

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .