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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1722 Showing 34,421-34,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Daughter was pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it totally exceeded all expectations would buy again 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went great. Quality service and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and staff very friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and staff very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we're great. Professional and quick, did everything I expected plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit my specifications for my situation. Very Pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good on my wall. Employees were very nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 5 TVs and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hang and to access functions behind television but “skinny”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. fast and friendly. very well informed and helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV IS UP, BUT......

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...the tech did not install the wall mount evenly! After he left, and I was watching TV for a while, I noticed that the mount itself was mounted crooked on the wall! Sure enough, I put a level on the TV and on the mount itself, and it was about 1/2" to 3/4" off! It was so off, that he had the TV adjusted on the mount as far as it could go on one side of the mount [to get it as straight/level as he could]. Pretty sad that a tech and his manager cannot properly install a mount on a wall and use a level so everything is straight and level! If I wanted to get this fixed, they would have to drill new holes in my wooden wall, which I did not want them to do, as I did not want to put MORE holes in my wall! Other than that, my rockin' 75" VIZIO P-Series TV is up and the mount is secure.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're grateful you took a few minutes to share your thoughts with us. We always have the goal of completing installations as accurately and efficiently as possible and we apologize for that not having been the case for your TV mounting. While we're happy to hear your exciting new TV is up and being enjoyed, should you desire to have the issues with the installation addressed, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The availability of local channels is still missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and efficient. I'll use their service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it so much easier for the Geek Squad professional To mount the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was great, installed two TV's and sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicated well, did nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad arrived right on time and capably installed my TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I would purchase again! Thanks. A.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I had Best Buy install for me— the pro was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 6 th time ive used Geek Squad and they are exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a professional job installing our TVs.

    I would recommend this to a friend