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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1722 Showing 34,421-34,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounting and total system set up was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The Geek Squad was very professional and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up guys were awesome. Professionally installed. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was great, installed two TV's and sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great. Communicated well, did nice work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    It wasnt geek squad guy - it was a 3rd party hire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came in, and mounted my TV on the wall but had no clue about anything else. Then I found he wasn't even a geek squad guy - he was an outside hire! He didn't know how to set up my channels or the app. Was NOT worth the $199 I paid to get this new TV mounted and installed correctly.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate you taking the time to provide that feedback about your recent service. We always expect that every service is completed properly, and we apologize about any inconvenience this has caused. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 2 out of 5 stars

    Way Overpriced Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Beat Buy Total Member, and as such have had free delivery and installation of items purchased at Best Buy. However, Best Buy ended free installation for everyone. This is obviously a money grab for the company. The only thing keeping me from dripping my Total membership isnthat i do get a second year on the warranty, but even with that, there is a significant charge just to come to my house. I have to think long and hard as to whether this membership is worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv with this and it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite knowledgeable and quick. Best guys in the business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely professional friendley and new what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good on my wall. Employees were very nice and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff were prompt and professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the bomb. They know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was easy to put up and is better than the one I has before so I am very satisfied with it at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a great job, didnt take too long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment. Geek squad mounted TV and connected sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came out to the house and did a great job putting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a lap top and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb help and information from the person that serviced me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys install and ensured everything was working before they left.

    I would recommend this to a friend