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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1723 Showing 34,441-34,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Fit perfectly in my wall and in my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad members came to our house. Very prompt and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MADE MY FAMILY ROOM LOOK BIGGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLER WAS GREAT AND DID A GREAT JOB WORKED HARD TO SATISFY ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time. He completed the setup before his partner arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and very neat. They showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted! Looks good except they left all the trash!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    It wasnt geek squad guy - it was a 3rd party hire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came in, and mounted my TV on the wall but had no clue about anything else. Then I found he wasn't even a geek squad guy - he was an outside hire! He didn't know how to set up my channels or the app. Was NOT worth the $199 I paid to get this new TV mounted and installed correctly.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate you taking the time to provide that feedback about your recent service. We always expect that every service is completed properly, and we apologize about any inconvenience this has caused. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Guys were awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use the Geek Squad for all my installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfectly with my 49” TV. Great all around motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv bracket then physically hung on it to show how sturdy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The Geek Squad was very professional and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional TV installers and quick set up. I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounting and total system set up was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall-Mount Extension Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range of this mount to extend left or right is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting (TV Connect and Setup Included) is always on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite knowledgeable and quick. Best guys in the business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the bomb. They know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very great on what they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite need what they was doing was very nice help set up my tv

    I would recommend this to a friend