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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1723 Showing 34,441-34,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let the pros do it. Save yourself the stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend. They are really good and did everything on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the expense. Mounted perfectly, the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was courteous, efficient and did real quality work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service was done pretty quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television was not mounted on the wall but the service was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They know their stuff and are so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up my tv for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well, very sturdy with a 65" lg. Great mount for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who mounted my 55" Flat TV did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing! Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted! Looks good except they left all the trash!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very courteous and professional excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is on the wall now so I guess the mounting went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came when they said they would, very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He left a lot a holes that he didn't even attempt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a poor job I think my son and I could have done better Experts shouldn't leave a lot of holes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and set up my Fios remote to the tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad more Greek than Geek (Trojan Horse)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get scheduled. When they came, they: (a) charged to move the TV mount, despite no forewarning this was a possibility; (b) did not verify that the system worked with the existing A/V receiver (which needed to be replaced, and which I had to do myself. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv bracket then physically hung on it to show how sturdy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really knows what they’re doing. Clean and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Love Best buy and love the installers

    I would recommend this to a friend