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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1724 Showing 34,461-34,480 of 38,693 reviews
  • Rated 2 out of 5 stars

    Tech's didn't know how to connect to hearing aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure to select a TV with Bluetooth, I also purchased soundbard for both TV's including one I purchased and installed by Best Buy a year ago. The motivation in selecting bluetoth equipped TV's was to allow interface with my Bluetooth Hearing Aids. After installation I was told by technicians the LG TV would not work with my hearing aids and I wouldhahve to purchase another $300 equipment to get them to work. Either the sales person or techniciams were misinformed. Bottom line, I made the purchase but am no better off, cna't use my hearing aids. Technicians seemed to be in a hurry or didn't know how o make them work. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a great job, didnt take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained all my options answered all my questions .....very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing! Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very courteous and professional excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up guys were awesome. Professionally installed. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let the pros do it. Save yourself the stress

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was easy to put up and is better than the one I has before so I am very satisfied with it at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up my tv for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came when they said they would, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a lap top and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb help and information from the person that serviced me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good on my wall. Employees were very nice and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was courteous, efficient and did real quality work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium TV Mounting 56" and larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting 56" and larger (TV Connect and Setup Included). Greast job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came out to the house and did a great job putting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely professional friendley and new what he was doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good experience with Best Buy. Nothing stands out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the expense. Mounted perfectly, the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff were prompt and professional and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounts are very nice, I haven't gotten to use the tv yet, we have no final inspection

    I would recommend this to a friend