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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1725 Showing 34,481-34,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best team every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend. They are really good and did everything on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is on the wall now so I guess the mounting went well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price just to have a tv put on drywall is high

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and set up my Fios remote to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who mounted my 55" Flat TV did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well, very sturdy with a 65" lg. Great mount for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys install and ensured everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was efficient and answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She even gave me a tip to make my other tv work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect and mount tv the mount was pricey but love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They know their stuff and are so professional

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Your installers did a terrible job and charged me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers drrilledd the holes wrong which meant they had to drill two additional holles. They stripped one of the holes that mount the tv to the bracket and overcharged me for the job they did. They charged 199.00 for a lessor job They did not connect any of my audio eqpt.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installed 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proficiently mounted 65" TV above fireplace. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the timely and professional way the installation went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really knows what they’re doing. Clean and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy representatives were very helpful suggestion which product would fit my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Love Best buy and love the installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean n professional; Assembled and demonstrated the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, well equipped to handle situaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, well equipped, attentive to detail,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    once permissiion was given installation was done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv could not be installed on scheduled day .Rental agent was not on site to give permission

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works as intended and really easy to install

    I would recommend this to a friend