Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1727 Showing 34,521-34,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, clean, efficient, knowledgeable, professional. Great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use anybody else except for these guys. PERIOD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Samsung 55" tv and the installation was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than trying to do it ourselves. TV looks fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assembly and secure on the wall. Geek Squad did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and were in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot beat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer and his partner were absolutely amazing and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came over . was polite cleaned up after them selves . took less than 30 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick clean and polite. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack and Partner were really professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad agent did job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the work provided by the geek squad was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and very polite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job and very nice!! Explained everything to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than doing it ourselves BUT room to improve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by set-up tech he didn't like our mount; would have been good to be informed up front of preferred mount. The set-up tech didn't get the legs out of the box before taking it...he's supposed to be running them back by but that was over a month ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying full motion bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice of bracket allows variety of swivel choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a television without this product. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with install and hiding of wires. Friendly and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our home loved it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employees are so Awesome they really know there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were expedient and very helpful. Well worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3rd Party installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen showed up and 5:30pm, first time they hung the tv it hit the ceiling, didn't take the time to measure the height, I asked them about the holes that were left, and they informed me that would be my responsibility to repair. They lowered it down about 6 inches but the tv wasn't level, so the TV had to be taken off again, they had used the wrong machines screws so the tv wasn't tight to the frame. After several attempts I was so aggravated that I ended up getting involved and advised them how to hang it and around 10:30pm they left. I then noticed they didn't remove any of the plastic around the frame so when removing it i noticed a dent on the side of the frame and two scratches across the glass. I called Best Buy was told they was nothing they could do since there was no more tv's like the one i purchased. Several weeks later I ended up getting a refund on the installation. I've always purchased my electronics from Best Buy and far back as I can remember but after this fiasco I will no longer return. Thanks for allowing me to vent...

    No, I would not recommend this to a friend