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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1729 Showing 34,561-34,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, got everything installed and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very friendly and knowledgeable. Fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of mounting and agent was courteous and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly,fast, on time.Clean set up. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't extend far enough but otherwise it serves it's purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t tilt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with product but decide to go with one that tilts,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks really well and my TV couldn't look any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up for me got it working all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They go above and beyond the call of duty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Work was done in a professional manned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Awesome service. Fast. Clean. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swivel Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really heavy duty sturdy mount..great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service. Friendly, polite, knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Friendly, polite, knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy’s contractor not showing up for the 1st appointment and the 2nd contractor not having the knowledge of how to do the job. I demanded geek squad who showed up on time and completed the job. Please find better contractors!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clean job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job in install and cord management

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 appointments to date with courteous personnel good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect craftmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were true gentlemen... perfect and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted professionally with my input welcome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar- tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not geek squad as promised, 3rd party. Unable to connect new sound bar to new tv. Did suggest another sound bar, that i was able to set up myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up! Great overall experience! Highly recommended!

    I would recommend this to a friend