Customer Ratings & Reviews

The technician was on time and had my TV installed quickly and fixed an issue with a previous installation. He was very knowledgeable and helpful

The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

This was a replacement of a similar sized TV which was already mounted and connected to my AV system. The agents were able to quickly add the mounting hardware to the new TV and mount it, work with me to figure out how to adapt the connections to the existing AV receiver and video components, get me through an initial setup, and give me some pointers on using the apps. The agents were courteous and competent and efficient, and respectful of COVID-19 masking.

Excellent service. The guys were knowledgeable, friendly and efficient. Even came prepared for me to need extra cabling.

The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.

The technician was on time and completed the removal of the old TV and installation and checkout of the new TV well within the time I estimated it would take two individuals to accomplish. Not only did he modify my wall mount to accommodate the new TV. He recommended a swap of sound bar systems that now allow me to operate both TVs picture and sound systems using a single controller. Saved me both time and money.

They reviewed the area in question, checked for plumbing, set owners wall mount and mounted tv in a efficient and effective manner.

Very professional and knowledgeable. Highly recomend them !!!

Both techs were friendly and professional. They mounted the tv and connected the games. My grandchildren were very happy

THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

The service staff were fantastic and did a great job. They arrived when they said they would and had our TV up quickly. They were clean and efficient.

We were getting 3 TVs mounted. Geek squad brought 3 guys to get the job done quickly but unfortunately we were waiting for 2 of them to be delivered that same. They mounted the 1 we had and one of the guys waited for the others to be delivered. We appreciate the fact that the geek squad guy waited! It would’ve been a nightmare if we needed to mount them ourselves but he hung out for almost an hour without any complaints! We couldn’t have asked for a better person to come and mount our TVs!! Great geek squad tv mounting experience!

My daughter is a student at the university of Florida, two hours from Tampa. She wanted her tv hung on the wall in her apartment but had no idea how. We were going to drive there and install for her and after thinking about — buy the right drill bits, gas to get there, lug the stuff up to her apartment, lunch and dinner for her and her friends, loading her up with groceries— it was by far cheaper and faster to send Best Buy to do the job professionally. They were able to accommodate her next day and in the time slot she needed. They were in and out and she’s happy!

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

Brad did a great job installing my 55 in Sony. He was professional, courteous and cleaned up afterwards. I'll use Geek Squad again I'm sure.

The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

TV was installed by Best Buy. The installers were very professional. TV has a great picture and the features of TV are easy to access.

This team of installers were excellent. The mount that we purchased was unsuitable for our walls as the mounting holes didn't line up with our 100-year old framing. Solution- the team had one on the truck and the installation went on as planned. Measurements and set up was done with a walk - through the helped us understand the value in the service and the product that we bought

Every time I buy major appliances, I always go to Best Buy because of the installation, set up, and haul away service. I recently bought a 75in TV and installation was quick and the techs came on time.

I have used Geek Squad twice now. The first time was a young man and woman. They were quick in and out. Maybe 4 stars but only because they didn't ask me about the height they installed the TV on the wall and it really should have been about 1.5 inches higher. But this last time... I can't rave enough. Ex-military man probably mid 40s. Just superb. His supervisor called for a review about 3 days after installation and I went on and on. That is exactly what in-home installation is supposed to be like!