Customer Ratings & Reviews

I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

Since I purchased a 75” TV, figured I would use some professional help. Geeksquad guys arrived on time and helped to figure out the best height and position for my TV and start to put on the rack. I mentioned there is a bathroom right behind the TV wall, so they double checking the wall to make sure they don’t hit any surprises behind the wall. Took them 1 hour from arrival to finish plus clean up any dust and trash. Will use their service again!

The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

Perfect purchase. Picture is clear and tv is easy to operate.

Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

They did a good job in the installation of a new 65" tv, wall mount, sound bar, and 24" tv. They handled the xfinity remotes well and helped install several streaming services too. Two minor issues were that the cable box that he mounted to the back of the 24" tv is now falling off after just a few weeks and they did not have time to explain how to adjust the sound bar to better pick out dialogue from the background music and noise. I guess I expected more for the price!

The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

Great picture quality. Love being able to choice what we want to and saving money!

I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

The guys did a quick and professional job. No complaints.

The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed

Two man crew came out. They were friendly and knowledgeable. No problems with installation.