Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Excellent Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that did the install were great. Very professional and efficient.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick and easy to get my TV installed. They were very nice. HOWEVER, The one issue I had is that they charged me another $50 in cash and wouldn't provide a receipt to mount over our fire place, even though above the fire place is normal wall. There is no brick there or other things that makes it hard to install. I felt like I was getting a little duped. I tried calling the Best Buy line and was on hold for over an hour, who said I would potentially have to send them away and rebook the appointment. There was some way around that but after over an hour on hold, I gave up. I just wanted the TV installed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
The Great Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
BEST BEST BEST installation experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Geek Squad top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on Install - very professional. Recommend their services.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge, Professionalism
Rated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable. Highly recomend them !!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Flawless install of my new 83 inch OLED Tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. They were incredibly friendly and they answered all my incessant questions. I had a lot of questions about what they were doing and they happily answered everything for me, even all the questions I had for potential future troubleshooting and how to do my own adjustments on the TV mount. I will definitely use them again in the future. They knew what they were doing and they did a fantastic job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Really quick and nice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Exceptional customer service and professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of my new TV involved multiple work orders as the first one received was defected. The replacement process got quite complicated. The Geek team Michael C and Adam went out of their way to resolve the logistics mishap caused by the delayed delivery of the replacement. Michael stayed in touch, checked back, answered my text, and returned with Adam to complete the work, saving me from another work order and waiting for another three weeks! Their customer service is exemplary.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job mounting my TV and pairing my sound bar to sub-woofer!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Pleasant installation crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job on a pretty simple install and took the time to program the remote which in this case was huge. On a separate reinstall a week later of the old TV by a contracted crew -the crew never showed up. Don't settle for a contracted crew. I tried calling CRST home solutions (the sub-contractor with a one star rating), but gave up after a half an hour on hold. I had to go back to Best Buy to make sure I got the geek squad crew.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fantastic Service and knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came right on time they new Exactly what you do very unusual side I am so overly please put the service And their knowledge Thank you
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge, Tv mounting
Rated 5 out of 5 stars
Geek Squad guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathan and JC were great!! Very nice, friendly and knowledgeable. They did a great job mounting my tv.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional. They came and quickly mounted and setup the TV. They cleaned up after themselves.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install. The team of 2 showed up on time and communicated ahead when they would be on-site. Flawless hanging and made sure we were satisfied.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Brett and Phil.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation, Knowledge
Rated 5 out of 5 stars
TV install & mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Superb Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an outstanding job with the installation. Two of them mounted the TV very carefully and were exceptionally clean and professional. Then one agent left and another stayed behind to show me how to program my TV and to be sure that I was comfortable with the navigation. He truly went above and beyond, IMHO. I could not be happier with this installation! Kudos to these Geek Squad members.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation, Professionalism
Rated 5 out of 5 stars
Geek Squad did fantastic work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done in a fast and professional manner. Very pleased with their mounting and TV setup experience.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
