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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1730 Showing 34,581-34,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very patient to somebody very demanding like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit performs as it should. Overall a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Scott and Scarlet, were simply awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered and mounted by 3rd party contractor. I was expecting and paid for Geek Squad. My TV was mounted, but they didn’t center it between my surround sound speakers in my wall. They didn’t use the 4K UHD HDMI cable I had purchased to go with my tv, they used the old one already in my wall. I don’t know if it makes a difference or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, it looks good, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks fantastic and my install guy was so knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves forward and backwards and side to side great excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V. Mount love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV brocket Geek Squad excellent installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation is top notch and I recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job, would recommend them to EVERYONE...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went beautifully, recomend them highly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great hanging on the wall Installers were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick...took less than an hour and a half to mount 2 tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick...took less than an hour and a half to mount 2 tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, and I would reccomend this product to family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not clear on extra charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech couldnt explain why i was being charge extra for a wall with fireplace since there was absolutely nothing other than drywall and studs. no special materials like stone or bricks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No show on first day. Said it was rescheduled for the next day without telling me, but then cancelled that too. Then rescheduled and canceled three more times. I went 6 weeks being strung around given different stories from the item was on back order, to there weren't enough agents available. Yet, they kept rescheduling and canceling within minutes afterward. Chat agents, phone agents, in-store agents, all were on a different sheet of music. Terrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer for my mount and new TV - good job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was just alright for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents connected all my devices but did not hide the wires as I specifically requested when I placed the order. The reason was they didn’t have those supplies on the truck. They install entertainment systems all over the Charlotte area and no one else requests their wires to be hidden? I found that unusual.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Tv instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job fairly fast. Nice guys that had done a lot of installs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great web features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I especially like that remote features and ability to steam.

    I would recommend this to a friend