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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1733 Showing 34,641-34,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great tv arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great can move it around and push it flat against the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, techs helped with my questions that i had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the mounting service free as part of a Sony promo. Definitely needed the service to mount new TV over mantle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all my devices. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let Geek Squad take car of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys took pride in their work! Highly recommend!! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job with my tv installation. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work and professional. They kept their appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by geek squad and extremely functional item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Friendly New what they were doing Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hung an 85” TV perfectly. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs were great. They explained everything they were doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit performs as it should. Overall a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Home Theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly suggest avoiding BestBuy for any kind of home theatre set up. We spent several thousand dollars. The equipment got set up by BestBuy and then stopped working. We were sold an Apple TV which was slow and VERY klunky ( save your $) and eventually stopped working after 4 months. We the had to PAY to have someone come back out because we were getting no sound at all except for the TV sound. They got the sound working again but eliminated the on screen programming for the receiver ( technician told us it was an “upgrade”) and while we are getting sound again from all speakers, we are not getting surround sound. No help, no support. The salesmen who was so happy to take our multi thousand order can’t be bothered to return calls. This has been a savagely bad customer service experience and the system has worked as designed about 50% of the time since we bought it. Go to a local store which can provide some meaningful service. Beware!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the tv’s. They took care of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv above fireplace and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our tv and helped us with our Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very professional, and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check your wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Easy and seamless. I’m knocking down 2 stars because they did poke a hole in my wall trying to find the stud to hang the TV mount. I wish they would have taken the time to patch it up or at least tell me about it before discovering on my own after Geek Squad technicians left.

    I would recommend this to a friend