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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1734 Showing 34,661-34,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Scheduling was easy. Techs were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. I would definitely have this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Sanus Wall Mount and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and mounted correctly, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount for the price. Cant complain about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job.. quick and looks good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No show. No apology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody showed up at the first appointment. No warning and no apology received. Extremely disappointing from BestBuy. At the second appointment, the team showed up on time, installed the TV and the TV wall mount and connected all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, flexible product. with great Geek Squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Best Buy. Wasn’t to pricey and it’s secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know everything about technology!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did instllation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an excellent job in mounting my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people help to connect my sound bar to t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people help to connect my sound bar to t

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep was fast and friendly. Helped me get my daughters TV ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule booking with TV mount & also to relocate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was very friendly and helpful. Sweet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service. The techs were super efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Went as planned great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys great service would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the TV mounting & the Geek squad guys that did the job were professional, prompt & perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, neat and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install by knowledgeable service people.

    I would recommend this to a friend