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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Best idea for a New Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted my Television Mounted... Got it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good range of motion, full throttle and sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego and his partner were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and equipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they knew the spot I had selected they got to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lauren rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time.Very professional, very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was installed by two Geek Squad guys and holds the 55" TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Could Have Done Better........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my mount was very helpful and nice. But Best Buy has to do a better job with letting buyers know that you still have to buy the mount with this service. Had I known that I was paying all this money and it came without an mount I wouldn't have gotten this service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took most of the old tv mount down and put the new one up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when needing to get to back of tv for plug ins

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    #Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad du a great job mounting our new Sony 77” on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting my tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. My first one ever. You could hang meat from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely kind, fast, and mindful of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We are pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product , recommend to friend and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product , recommend to friend and family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Lack of response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install was good. I had serious issues with these people with lack of response from one of the technicians after a follow up visit. Numerous calls to customer service, an no one seemed to be helpful. Finally I got through to someone who actually knew how to handle issue. I would never go with these people again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for the system was easy and it all works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Hefty Pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the TVs are mounted to the wall correctly. Geek Squad made a second trip to connect my devices following my survey lamenting the cost and the fact that that was not done. That said, they scored well for attempting to rectify the issue. However, I absolutely do not see the value in spending $200 per television to mount it to the wall and connect a few devices. For $79.99 to maybe $99.99, I could see the value, but absolutely NOT for double! Keep your money if you can find a better, more cost-effective alternative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new 65" TV over fireplace. Did great job.

    I would recommend this to a friend