Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1737 Showing 34,721-34,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Everything went smooth.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up as scheduled. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had scheduling issues at first, the manager was able to squeeze me in and had my tv installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,clean and on time. Very happy with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was nice and really goes well in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use the same installers (Jay and Kevin) again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Geek squad issues installing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 separate appointments to get to the right installer who could install my outdoor TV. He was excellent and we worked through the install with the right solution. The first ones were time constrained so they just left and the next one canceled and following one left 15 minutes after they arrived saying they did not know how to find the studs. After numerous calls and being promised a gift card when it was completed the last installer and I figured out how to locate the studs and install the mount. Still no gift card....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is geek squad installation services - was good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never ask Best Buy to work in my home, Service was bad,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all to mount my tv. 20 mins tops!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy they were really friendly put both my TVs up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" tv and it looks great over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was positioned perfectly in the center of my den.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phil

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good quality and easy to use. Very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t centered properly. The sound bar wasn’t connected/ attached

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent demounted by old TV and installed the new TV and connected my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visit went smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing seemed to go fine at visit and it's all working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any “expensive” purchase always insure it for your own sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was amazing and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service.. patient...went smoothly..

    I would recommend this to a friend