Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
expecting more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted the TV, they had no previous experience with my new TV, they struggle to get it going. they where supposed to teste everything and program remote controls etc. however they were on a rush for another job an made the experience a bad one. not what I had in mind for an expensive annual commitment
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Guys were professional and great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't install a 75 inch tv yourself. Leave it to the pros
I would recommend this to a friendRated 5 out of 5 stars
Great mounting piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this piece for my new TV and am very happy with it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Incomplete installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer didn't complete the set up, could not shut it off, or turn it back on. Had to call someone local to finish the process. (NOT HAPPY) After paying your people $249
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 2 out of 5 stars
3rd party persons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I paid for the set up installation I thought it would be some one from geek squad. Instead 2 ununiformed males responded in separate personal cars. They rang the bell and had no identification, only stated they were here from Best Buy to install a tv. As I spoke to them they informed me they have a third party contract with Best Buy and don’t work directly with them. I thought that’s great that they are creating job opportunities but I did not like the fact that they were not uniformed in any way or had identification. Letting them in initially had me a bit nervous.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nikki – I can totally see how that could be concerning for you. Thanks very much for the feedback on this, we really appreciate it. It’s good to hear that your mounting went well, but we want the whole experience, from start to finish, to be good. I’m confident the next time you use Geek Squad we will provide you with superior service.
Rated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to complete the job due to the construction of our place
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv works perfectly. The technicians were great
I would recommend this to a friendRated 5 out of 5 stars
Super professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick, professional, and clean.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
Coordination issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great once it was finally taken care of. Ordered with delivery of the TV and mounting kit, but the delivery day came and went with no installation. Had to call Bestbuy multiple times to get it delivered and installed. Once that was done, the job was well done and everything mounted fine.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. We love to unwind with our favorite TV shows after a long day of work. We’re glad to hear that it was able to be installed later on. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Prompt and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was prompt, quick and very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very informative. Everything was explained well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians did a great job installing the mount and tv
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the TV on wall above mantle. Looks great
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a great job on the installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad showed up on time and did a excellent job!
I would recommend this to a friendRated 4 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted the TV, and were extremely helpful with setup
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV with a lot of great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an amazing job installing the TV's.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have been more pleased with the customer service
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mount is stable and fits perfectly over fireplace.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and got the jive done so quick..
I would recommend this to a friend