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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1739 Showing 34,761-34,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,clean and on time. Very happy with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expecting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted the TV, they had no previous experience with my new TV, they struggle to get it going. they where supposed to teste everything and program remote controls etc. however they were on a rush for another job an made the experience a bad one. not what I had in mind for an expensive annual commitment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fineally installed On friday all was fine for 9 days till the tv went black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was positioned perfectly in the center of my den.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Hefty Pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the TVs are mounted to the wall correctly. Geek Squad made a second trip to connect my devices following my survey lamenting the cost and the fact that that was not done. That said, they scored well for attempting to rectify the issue. However, I absolutely do not see the value in spending $200 per television to mount it to the wall and connect a few devices. For $79.99 to maybe $99.99, I could see the value, but absolutely NOT for double! Keep your money if you can find a better, more cost-effective alternative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. My first one ever. You could hang meat from it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job setting us up and explaining everything to us. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service.. patient...went smoothly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reese was able to measure and complete the setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy they were really friendly put both my TVs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was amazing and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing the tv mount to our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar were hooked up correctly - so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There Point of view very helpful very informative /

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well and no issues at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup, resists the 75 inch, and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able my TV with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and installed my TV in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to nook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the flexibility while preparing all meals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful as it hides the clutter of wires and enhances safety

    I would recommend this to a friend