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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1741 Showing 34,801-34,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Fast and excellent job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My man came on time and was in and out in about 20-30min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers did a great job and gave us a how to use lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the tv mounted on the way. Excellent choic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the choice we made mounting the tv on wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing the tv mount to our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new PC and absolutely love the feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not clear on extra charges

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech couldnt explain why i was being charge extra for a wall with fireplace since there was absolutely nothing other than drywall and studs. no special materials like stone or bricks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys did good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to write about geek squad-they know their stuff and I wish I could make it look that easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who set it up were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pattie and Frankie made me feel young at heart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets my satifaction. I would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys were Great and very Professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely awful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NOT even give this one star, your delivery and set up was a total disgrace, as a big box store the way best but and your 3rd party installment group was down right obscene. I was told on 4 separate occasions, after driving an hour to the store 4 separate times to confirm a delivery and set up that never happened. I finally went to the best buy store in Findley Oh to cancel the delivery and setup because neither best buy or the installation group would do anything to help. Do not say youll be there then never show up on 4 occasions, truly a terrible outcome. I should have been compensated in some way for being lied to and disrespected. Very untrustworthy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service .............................!.....!...!....!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the mount and TV very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs were very friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 4K TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks always do a great job. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again very pleased with quality and service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here as promised, they conquered and answered all my question. Made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All aspects of installation were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual techs that expertly mounted TV and connected it.

    I would recommend this to a friend