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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1743 Showing 34,841-34,860 of 38,693 reviews
  • Rated 3 out of 5 stars

    Paying membership fee & still paying for install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. I am not sure why I paid a fee for nembership and still pay a fee for set up instalation which was extremely high.. I will not renew my membership. Not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly and got the job done in a timely manner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy new way of handling things is to lie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give them a negative if I could. I don’t even know where to start because I’m still in shocked how badly I was lied to and treated by a company that I have given my business to for years !!!!!! The employee sold us a art tv and when asked if they have legs he said yes, found out it didn’t have legs so I had to call customer service and pay an additional $249 to get installed and made the appointment for the 9th, well they canceled it without any notice and I called them and said there was no one in the area that day to install it and I needed to pick another day I said that was unacceptable and the service rep hung up on me saying that’s my problem! Tried calling several other times and got the same answer !!!! Well not only did they not get my business they aren’t going to get my business ever again ! I’m done with Best Buy and I’m cancelling my credit card as well !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again very pleased with quality and service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service .............................!.....!...!....!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the mount and TV very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and tv was a perfect fit on the rack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All aspects of installation were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual techs that expertly mounted TV and connected it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and will definitely call them again if i need service in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks always do a great job. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super helpful and made it easy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount is perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sturdy mount for 75 inch tv on our brick wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV looks amazing mounted. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tv mount can position it at any angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting service superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad mount all TVs in my home!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great and fast! And they even clean up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks good done right I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time friendly quick and efficient

    I would recommend this to a friend