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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1745 Showing 34,881-34,900 of 38,692 reviews
  • Rated 4 out of 5 stars

    I paid for setup and the cable was out never even

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately never got my setup completed due to cable box was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice for the price. The volume needs some work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would hesitate to use this service again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking out of BB feeling that a member of the local Geek Squad would hang and install the TV mount is what I thought might happen. I soon found out my TV mount was being installed by a sub contractor of BB that kept trying to deviate from the scheduled time which intern caused a week plus delay of hanging a TV on the wall. The tram that did finally complete the install was was exceptionally proficient and professional .. if you choose to go this route before leaving the store the logistics.. ask for actual geek squad .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation was professional and consd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my use and enjoyment. have enjoyed immensly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Tv Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job on mounting my two tvs worth the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost. I knew there’d be an extra cost to hide the wires behind the wall or inside a tube, no problem. But they didn’t bring anything with them to do any of those things.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician did a great job providing me with a terrific setup for all my purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very polite and informative!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rendered was awesome and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time will manage. Clean everything and put back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would buy a second one in a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding workmanship - they take pride in their work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad did their job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and installed it as quick as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job. They definitely maintain the expertise in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional good work and communication easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. They were prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sam from the Mansfield, Tx Geek Squad is AWSOME!

    I would recommend this to a friend