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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1746 Showing 34,901-34,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aron from The Geek Squad was super efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician, really helpful and clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation could have been better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician failed to properly configure the home theatre system and there was no center channel sound and several problems with the Logitech Harmony Remote. This required a second visit by a different technical team to correct the errors and complete the installation and system configuration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had appointment that they changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2 weeks for install and set up for the new outside TV with mount. They said they will send an email or text the day before to lock in the time. They sent me the message and then when looking at time, it showed the next available install was another 2 weeks!! Yes they gave me back my money plus $100 but I had taken the day off to be at home when they came and that vacation time is worth lots more than the $100. Fortunately my friend came over and helped me and we got it done but just know that just because you have an appointment, does not mean it will be kept.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and done The work in a timely manner great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service and enjoy tv on wall did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that came to my house to do the work was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want it done right.....I’m just saying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go. These guys take all the stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great very professional did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was helpful friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient can watch t v from any place in the room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and got the job done efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't do everything ordered, very disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was great. In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit. Good sound and good picture I haven’t reset a thing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the Geek Squad Installers would be able to give advice for the height of the TV. Plus, wish they took extra time to make sure the tv was actually 100% level. 65" flat panel tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great. Very punctual and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job. They definitely maintain the expertise in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very polite and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice for the price. The volume needs some work.

    I would recommend this to a friend