Customer Ratings & Reviews

The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV

The agent did a great job mounting and installing, providing great suggestions along the way.

The picture is nice the agent mounted the TV on the wall for free with totaltec

Technicians were excellent in mounting my TV & preparing it for watch ready! Awesome job. The mount I originally purchased apparently was not ideal but luckily the technician had a different one in his truck for me to purchase

Techs were great, professional, and very knowledgeable. We are glad we used them, will use them again.

The premium installation was great! They even had premium HDMI cable ready on hand which really enhanced the picture quality

Can’t go wrong they are polite, efficient and timely

Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

The 2 Geek Squad members who came to my home to set-up my new TV were very knowledgeable and very pleasant. They were also very accommodating, including changing the placement of the surge protector, after everything had already been plugged-in, in order to allow me to be able to plug-in additional items in the future.

Well, the wrong TV was delivered & one of the guys had to take it back to the store/warehouse & get the right one. The other guy didn't waste any time. He installed the bracket for the TV and made holes for the speakers, etc. He was busy the entire time his partner retrieved the right TV. When it arrived, they finished the installation in a flash.

At first I was reluctant to pay $199 to have the television mounted when I could have friends do it at a fraction of the cost, I relented and I'm so glad that I did. Best Buy gave me a window when the installer would arrive and the day of they notified me multiple times of the exact time which was precise. Once he arrived, he was professional and had the television mounted and programmed in 40 minutes. He showed me how everything worked, cleaned up and left.

He did an efficient and throughly professional job.

Miguel was EVERYTHING I look for in setting up a tech product … he was on time, courteous, professional, and patient when asked questions. Knowing that other appointments existed, o never once felt rushed. Thank you.

I wanted a flush mount, but also needed access to back of TV. This mount sets nearly flush on the wall, but can be pulled out about 4” if access is needed. It is not a swivel mount. The installer was very professional and it was complete in less than an hour. I was having our bedroom TV mounted by Geek Squad a few days later and noticed did not say they were to bring the stand. I was told they would. He took care of that before he left.

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

Great mount and the team that came to install it were nice and professional.

The two guys who installed my television mount did a great job. They made sure I knew how to move the TV safely and they cleaned up the packaging and tok it away. My only complaint is that I purchased the mount at home when they arrived. The receipt didn't have a proper order number. The TV mount went on sale two days later at Best Buy and I couldn't price match because customer service could see the sale and purchase for something, but the order wouldn't come up U missed a good deal.

Fantastic service! Michael and Jen phoned to let me know they were near, and they arrived on time. They showed appropriate respect by wearing masks and shoe coverings. They explained all of the work as it progressed, and went above and beyond expectations by finding some screws for my old TV stand so the old one had a stable home. Really enjoyed talking with them. There presence and work is what one hopes for in their home or in stores.

The geek squad agents were both very polite and professional. They called me ahead of time before coming and reassured me that they are coming in with protective measures. When they arrived, they delivered my tv and had it mounted to the wall in a short amount of time. They also helped me set up the tv and everything. After finishing, they took away the tv box and trash for me. Oh, they even helped me move my old tv to a room with free of charge. Overall, I would highly recommend this service to anyone.