Customer Ratings & Reviews

The two agents, Randy and Frankie, arrived within the promised timeframe. They were cordial and wore their masks. Before moving on quickly to mount our TVs, they asked questions and made sure that they were mounted at the best spot for comfortable viewing. They tied up loose cables and kept all wirings neatly tucked. The agents were well prepared, quick, and precise in mounting our TVs. We are very pleased with their performance and they put our satisfaction their priority. If we ever need any future Geek Squad Total Tech Support, we would surely ask for them again.

I think that bolt installers did a great job and we’re very a professional

I have a 65in LG CurvedScreen Tv. Darrell and his crew did a fabulous job mounting the tv,soundbar and cable box. All you see is the tv. Very professional and neat

The Geek Squad installers were fabulous. They were on time, friendly, and knowledgeable.

Geek Squad is the best at Best Buy. Professional and Instructional. I had Kennan Conner whom took his time and patience with me as I'm not a geek but I'm learning. Kennan did a wonderful job. I usually pick up after workers installing items but I the installation was complete it was instruction time. Very informative as to teaching me how it works and as I keep playing with it I learn more. I can't thank you enough for making my day installing my new TV. Thank you so so much.

The installation went off with no problem, and he did it very quickly. The person who was assigned was professional and offered some tips on how to use the tv.

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

Installers did a great job, very patient and friendly wouldn’t hesitate to use again

They came, mounted the tv, sold me a spare cable, and it looks great. There were a couple gotchas though. First, the cables. It's best to buy all the cables you need ahead of time. I needed 1 12 foot HDMI, it was $55. Since they were running it though the wall, I took the hit. Second, they said to run power through the wall, since I didn't have an outlet behind the tv, they needed to use a kit. It was an extra $85. Since I wasn't made aware of this, the sales guys at Best Buy covered the $85. Just be aware if you don't have an outlet up high, you'll need the kit. I'm happy with how the sales people handled it, and pleased with the install.

good quality of the product very solid and good finish

The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

They were very precise in showing me where the tv would be on the wall by placing temporary tape showing where it would be and had me choose how high or low to mount it. They had good input to help me decide. I had purchased the wall mount and surge suppressor to match my walls and everything went together beautifully. They helped set up the Google TV part of the tv, which was great as that part is all new to me. When finished they hauled out all of the packaging and cleaned up. It was great.

I had a TV mounted on my chimney which was a little more complicated than going on a wall. The guys who did the installation did an excellent job and got the TV mounted the way I wanted it. No complaints.

Agent did a terrific job with behind wall wiring and the mount

The agents who came out to mount TV were very professional. Did a great job with he install. They even helped me move the furniture that the old TV sat on to another location in the house.