Customer Ratings & Reviews

We always relax when the Geek professionals set up our equipment. They do a thorough job and explain how to utilize it correctly and efficiently.

Timely, efficient and professional. knowledgeable and and kind.

I was very glad I had the Geek Squad install my TV. It turns out the finished basement in the house we recently moved into did not have standard 2x4 construction, but 1x2. So to get a secure mount it was necessary to drill into the masonry behind the wall. This is beyond my expertise and I’m very glad I opted for the professional install. The technician was very experienced and did a great job. Understandably there was a surcharge for the masonry installation.

The three men who came to mount my TV were awesome. They came right at the time they said, the removed the old TV, and mounted the new TV and leveled it in less than 30 minutes. They were courteous and nice and left my home BETTER than then found it (one of them even dusted off stuff that had already been there). This was the second TV I had mounted and both times the service was outstanding.

Very careful installation, I am an 85-inch TV. The TV feels great on the wall.

I had Geek Squad out to mount an existing TV on an existing bracket (Left behind by the previous owners) and am super glad I did. The team showed me what it would look like with my TV and correctly assessed that it would be way too high up in its current position. They moved the bracket mounted the TV and cleaned everything up perfectly. Honestly this may be the best 250 I've ever spent at Best Buy.

They installed my tv’s and mounted them on the wall. They showed me how to work my tv! They were very nice and knew exactly what to do!

Our agent was here on time, friendly, very professional and super quick. He installed and set up everything perfectly.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

Very efficient and hung our 65” tv! Very satisfied with the installation and highly recommend the Geek Squad services!

The agents delivered our new Samsung 65 In TV. A few years ago we downside our cars. Should have kept the SUV. Anyway, The agents called us before arrival. The agents arrived on time. The agents unpacked new unit. The agents removed the old unit and boxed it up. The agents connected the sound system, DVD player and connected the remote on the new unit. WE now have one remote to control all our devices. Oh so nice. Couldn't ask for better service and install.

The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

I was so lucky to have Shelley, the same wonderful agent I had last year. So glad Geek Squad retains their staff. She was patient and thorough and made certain I understood how to operate my new smart tv before she left. I can only hope I'm able to get her again.

The agents mounted our TV and connected all our devices in just a few minutes. They knew exactly how and what to do . We appreciated them so much . They did not keave a mess either .

The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

Great Wall mount , works well and install by geek squad . Looks nice snd flush

Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!