Customer Ratings & Reviews

Best buy came out and did an excellent job I highly recommend there service. The Technician was awesome very friendly and knew his job. The technician explained everything and also set up my tv and programed my remote. Also for him and his partner came to my home wearing a mask as we are still in a pandemic dealing with covid 19 so i really appreciate the fact that i didn't have to ask them to put on a mask. A+ best buy I will definitely use your services again.

Quick, very professional. The Geek Squad mounted and connected my new TV, and were helpful and knowledgeable about any questions I had

The team of geeks were very professional and efficient, would use them again when I need more help

So glad I booked GEEK squad to mount our new tv. Our guys were fantastic, courteous, knowledgeable, quick and did a great job!!!

The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

I use the Total Tech membership as much as possible when purchasing items at Best Buy. The installation team are also knowledgeable and it is worth having the membership. I have recently had a 83 LG TV with Sonos Arc sound bar installed. It was a nail biter for me, but no problem at all for the installers. Everything looks good and the sound is great.

They were on time, quick, and polite. Total tech is worth it.

Two Geek Squaders showed up with the TV and tools. They moved the old TV upstairs to the walk-out attic, covered the old TV with the packaging for the new TV, then installed the new TV, making sure it was level with the room. Then the senior person took the remote and gave us a lesson on how to use the set, get to the internet, and how to program the TV to do various functions. When they left, they took it all with them, and we are happy campers. All work as advertised and we are in good shape.

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

Outstanding service great tech very professional Worth the service fee

The agents came when they said they would, opened the box and set up the tv and made sure it coordinated with my surround system and dvd player and Apple TV and set up my connection with Netflix - all within about twenty minutes. Then they took away the parts of the packing material I had asked them to. Very smooth, efficient and done with smiles. Terrific

Techs were great, professional, and very knowledgeable. We are glad we used them, will use them again.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

The agents mounted my TV and connected it to all my devices. Very Professional!

The Geek Squad came in and quickly and efficiently installed my new TV. They (Samsun) made a recommendation to get the Geek Squad contract and encouraged me to go back and get a newer cable box. So glad I got that contract! I had to have them come back as I had problems after I installed the new box. Both visits from the Geek Squad were great! The guys are friendly, helpful, courteous and educated me on my purchase.

Timely, efficient and professional. knowledgeable and and kind.

Well, the wrong TV was delivered & one of the guys had to take it back to the store/warehouse & get the right one. The other guy didn't waste any time. He installed the bracket for the TV and made holes for the speakers, etc. He was busy the entire time his partner retrieved the right TV. When it arrived, they finished the installation in a flash.

Excellent job very happy . Installation well done great attitude Professional way.

The geek squad guys were great. I am fairly handy, but I didn't want to take a chance on mounting a large TV to wall without a second set of hands. They showed up, mounted the TV on the wall and got everything hooked up without a problem. They even gave me options for the placement that I hadn't considered, and now, I'm glad I went with their suggestion. I have the total tech support, and I think the service was worth every penny of the $50 I paid. The tech support package paid for itself with this service.

The agents asked me where I wanted the mount placed and then made sure that the setup was aesthetically appealing after, gave me the rest of the pieces they didn’t need for the install, and threw away the box for us after setup and even helped me out with remote setup when they finished the install. They were really nice and wore their masks the whole time. I would definitely recommend this service. The guys that came to our house definitely went above and beyond just installing the wall mount.