Customer Ratings & Reviews

Can’t go wrong they are polite, efficient and timely

The two guys initially showed up and did all the prep together like a well oiled machine. After the lifting and heavy work was done there was one guy left and he was absolutely great. Due to a current slow internet system he was very patient and used the time to make sure I had a good education on the system. I really thought that the courteous way he spoke and acted, including very diligently putting on and taking off the shoe covers going in and out of the house. This wasn't just show, it was a deliberate caring for the customer. An overall very satisfactory experience.

Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

Guys did a great job. Fast. took the old TV. I should have asked them to show me more about how to work it since my old TVs were not smart. they did show me the basic and showed me how to get it working. I certainly did not want to take my 80 pound tv off the wall and then mount this one.

They were quick, efficient, knowledgeable and on time. They were also patient in problem solving with some of my lack of preparation....lol.

They put up a wall mount and installed my son’s new television in no time, showing him how to work remotes, etc. great service I have used many times.

They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

The installation was quick, the guys were very professional and did a great job.

Put tv mount up & attached new tv. After a few days noticed tv was no longer level. My contractor was over one day & he checked. There was some adjustment the installers forgot to do, & he corrected it.

The two agents were friendly and considerate. They removed our old tv, mounted the new one and set it all up. They even provided some suggestions on types of speakers which would work well for our living arrangements.

Our 75” goes over the fireplace and is 6-9ft off the ground. Boy is it heavy. The agents made installation look easy and connected to everything. Great service!

Totally professional team, came on time, performed install and left, only after reviewing setup.

The agent did a great job mounting my tv and connecting all my devices

The team did a great job, they were friendly, efficient and mindful to not make a mess. They were knowledgeable and helpful.

Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

My first “installation and set up “ appointment was dismal and I was too livid to even write a bad review. Then I was informed I could get a “redo”. Clyde was fantastic! He set and synched everything up, explained what he was doing and taught me how to do things myself. I call him the redeemer and restored my faith in Best Buy.

Great job on Install - very professional. Recommend their services.

The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

The agents did a great job installing it and the showing me how to use my TV and how the mount works