Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 38,688 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installers ZR Company LLC are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and precise. Great experience. I would recommend ZR Company LLC to anyone who needs professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamar from Fayetteville geek squad did an excellent job! He made sure the back wires were correctly placed behind t.v. And was very careful. Made sure t.v. Worked properly. He explained and answered all my questions. Pinehurst needs Geeks like him. Thank you Lamar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional. They were very knowledgeable and they mounted my television without incident. They kept the area clean while they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad that mounted our TV did an excellent j

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The queek squad really does a great job We have had them do several jobs for us and always have been very satisfied. Friendly and efficient and usually on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Antonio went above and beyond in securing a TV to replace the one well had ordered. They were expeditious at installing even setting up streaming apps! Their customer service turned what could have been a disappointing and frustrating experience into a stellar one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time for appt, knowledgeable,and very professional. Great service. They also did job very quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful Geek Squad agents!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Save yourself the hassle.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use my existing mount with minor adjustments. The were quick and professional. It looks great and I didn't have to lift a finger.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great hob mounting and installing tv and setting it up there a number 10 for service and knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad is the way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer joe was as professional and friendly as possible. Extremely knowledgeable and was willing to answer any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Roger is Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger does a great job and I would recommend him anytime , he has done multiple installs in my home and is always professional and does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very professional and knowledgeable. They came in time scheduled and helped set up the TV. Very courteous and worth the extra payment for the package.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install were great. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. They were very considerate. They did a great job. We will definitely have Best Buy do the installation again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    television installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very efficient with the installation and patient with me, taking time to explain how the tv worked before they left

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate found that there was a problem with my existing mount which could have damaged my new tv or anyone using it. He corrected the problem and expertly installed the new one. That's the kind of professionalism you get with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 65" TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation (wall mounting) of my 65" Samsung TV. They helped move some things for me and had me sit where I would be when watching tv and set things up according to what would be most comfortable for me then tidied up and hauled a huge box away and provided their card should I have any problems. I use the squad when I have computer problems as well.....they are terrific!

    I would recommend this to a friend