Customer Ratings & Reviews

The techs were great & personable connecting the tv and mounting it to the wall. They were quick & efficient!

The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

This was my first experience with the geek squad but it will not be my last! They showed up on time and did a great job. They were very helpful and knowledgeable as well as respectful to our home.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

The intent was to have my existing TV and TV mount installed in a way that would have no wires showing. The product they sold me and the accompanying installation were perfect. Looks totally built-in.

The young gentlemen that installed my tv were respectful, efficient and very pleasent. Couldn't have asked for more.

Install technicians were very professional, on-time, and able to complete the work within about 1 hour. Very good service and will continue to purchase services and product through BestBuy.

The Geek Squad installer did an excellent and neat job installing my 55” TV set. Everything plumb, level, and centered. He answered my questions and asked me questions.

Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

I was skeptical about using geek squad, but my experience was very smooth at least. My agent mounted easily and installed fast. Might be a bit pricey, but was worth it. I would recommend still.

Premium TV Mounting (TV Connect and Setup Included) made the whole installation a breeze. The Geek Squad tech was prompt, courteous, Cleaned up after himself and removed the old CRT tv and made things great.

Ben is a very professional, prompt and polite. On both service installations, he has done a great job and always cleans up before leaving the service area. Thanks Geek Squad!

The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

Smooth and flawless wall mounted tv installation. Attention to detail was superb and installers addressed all my questions about future upgrades to my home theater.

Excellent service. Courteous and professional. Geek Squad set up my tv without wires hanging everywhere and no damage to anything in the room.

Love the TV, very easy to use and the picture is great! I would recommend this TV if your wanting a great experience.

The picture is so crisp and amazing. The two guys that came to install were super professional. They gave me their personal number which I had to use afterwards to answer any questions. They answered without any issue or hesitation and were super helpful.

The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.