Customer Ratings & Reviews

The geek squad agents were both very polite and professional. They called me ahead of time before coming and reassured me that they are coming in with protective measures. When they arrived, they delivered my tv and had it mounted to the wall in a short amount of time. They also helped me set up the tv and everything. After finishing, they took away the tv box and trash for me. Oh, they even helped me move my old tv to a room with free of charge. Overall, I would highly recommend this service to anyone.

Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

This crew did an exceptional job. So very pleased with the level of attention to detail and professionalism.

The Geek Squaders, Gregory and Michael were AWESOME!! My TV had not been working and my internet providers, who came to my house several times to try to figure out my internet issues, told me that the reason my TV wasn't working was because the TV was dead. I bought another one from Best Buy and Gregory & Michael came to remove the old TV and install my new one. Within about 5 minutes of looking at my TV that they were removing, they changed a few connections and told me my TV was fine. They were WAY more knowledgeable than at least about 20 of my internet provider's employees. Gregory and Michael provided fabulous service!!

Agents were great, did a good job in good time. Presented well and we're knowledgeable about the product. No complaints.

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

The Geek Squad Did an excellent job on my big screen TV install. The 2 GS Representatives notified me in advance of them arriving. They were appropriate PPE & protective gear (booties) When entering the house & installing the TV. Both representatives were courteous and well-informed as to both the TV and all aspects of the installation. They won’t be on the required services to answer all my questions some of which involved connecting to My cable service etc. I would recommend them

Team came in did the job in a very timely manner Asked how i wanted it setup and did exactly what i was looking for. Very impressed and highly recommend after a quality experience

I bought a very large tv that I wanted to get mounted on my wall. I thought I would have 2 technicians to handle the bulky size of the tv- but they only sent out 1 guy. I had my doubts, but he did a great job! He even spaced the wires from my tv to the soundbar evenly- (even though there is only a 1”gap between them)- very efficient and nice guy!

Great Wall mount , works well and install by geek squad . Looks nice snd flush

The Installers mounted my TV and connected all my devices. They were very friendly and professional, and knew exactly what they were doing and did it in a quick manner. I am extremely satisfied with their excellent service.

They get full marks for this installation, not least because I inadvertently lied to them about what they would be facing. I told them they would be mounting the bracket on wallboard, when in fact what I had was lathe and plaster. Turned out that the job was still doable, just much more difficult. The installer just kept moving forward. He even trashed one of his drill bits, but eventually, he got it mounted, and even hung his body from it. That sucker is not going anywhere.

I was very glad I had the Geek Squad install my TV. It turns out the finished basement in the house we recently moved into did not have standard 2x4 construction, but 1x2. So to get a secure mount it was necessary to drill into the masonry behind the wall. This is beyond my expertise and I’m very glad I opted for the professional install. The technician was very experienced and did a great job. Understandably there was a surcharge for the masonry installation.

I've already done this but will do it again. The agent who delivered and installed my TV was outstanding. He set up a base to attach the TV too which worked perfectly AND he knew how to do it quickly. The TV went on the base perfectly. He also connected the TV to the internet and set up the parameters for the TV. Lastly, he carried out an old, bulbous TV by himself when he was supposed to have someone with him to help.

Thank you Kirk!! You did an outstanding job delivering, mounting, and setting up my brand new Tv! Thank you for going the extra mile and listening to how we wanted it set up. It was great to meet you, you are nice guy and we appreciate everything and all of the hard work and effort you made for us.

The tv looks great on the wall. The technicians were very nice. There were a couple of scheduling difficulties. They canceled the first appointment and the second appointment had some issues as well. They cut the hole for the cable/power bridge too large, even with the supplied template. They glued/caulked a piece of the sheetrock in to fill it in. Not a real professional way to fix their error. It is behind the tv so i guess it won't be seen. But i will have to deal with it if we ever move someday.

The agent brought my new TV, set it up. Mounted my other TV. They were efficient and thorough.

The installing crew did a fantastic job installing my mount and TV. They took the time to show me how everything works and any options for addons in the future.

Very careful installation, I am an 85-inch TV. The TV feels great on the wall.