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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The team of 2 showed up on time and communicated ahead when they would be on-site. Flawless hanging and made sure we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Always kind and professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose hooked up all the devices after mounting the TV. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch. I recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. Timely. Called ahead of time to let me know when they’d arrive. Knowlegeable. Skilled. Top notch installation done surprisingly fast. Advised ne I could adapt and use ecisting mount and return for refund new purchased mount. And all has worked perfectly in the 6 weeks since.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Why Would You DIY ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our living room Roku TV. Mounted and connected while saving me the headache. You get what you pay for, and in this instance, worth every penny. I can turn a ten minute job into eight hours, so I'm the guy who needs the Geeks. If you like doing this, be my guest and DIY. Meanwhile, I'll be doing the things I like to do while you struggle with mounts and clumsy angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Kirk!! You did an outstanding job delivering, mounting, and setting up my brand new Tv! Thank you for going the extra mile and listening to how we wanted it set up. It was great to meet you, you are nice guy and we appreciate everything and all of the hard work and effort you made for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my television quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my 70 inch tv with the best buy mount that I purchased without any problems. they also made suggestions for the height of hanging, along with other mounting options based on their experience. they also connected the internet and made sure the channels were clear, and provided a tutorial for usage. James and his assistant were great, and provided a contact number if I had any issues or questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and cleaned up a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the TV mount and mount it were really efficient, in and out in seconds and they did a 10 out of 10 job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation by an Excellent Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived at the expected time and took time to discuss with us the placement of the TV and its mount. He measured several possible spots and determined that the mount and TV would fit well in a spot we had dismissed as infeasible. It is just right! He was patient and friendly in explaining and demonstrating proper use of our new TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brett and Phil.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55” TV and decided to have the Geek Squad mount the TV and do all the hook-ups. The money was well spent. The installers arrived at the appointed time and went right to work. The end result is just about perfect. The TV is wall-mounted, the Geeks did their work quickly and efficiently, cleaned up after themselves, programmed the remote and were gone within a couple of hours. The Geeks were friendly, polite and did everything necessary and they made sure we were comfortable with the installation. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Kirk, arrived earlier than the time quoted. He and his assistant did an amazing job properly mounting my Bravia 8 to my living room wall using a Sanus mount I had previously purchased. They were both extremely professional and had answers for every question I had during the whole process. I recommend them wholeheartedly for anyone looking to get their tv mounted safely and securely!

    I would recommend this to a friend