Customer Ratings & Reviews

I have used the geek squad services ti have 2 TVs (a 50" and a 75"). This was with 2 different installation teams and both were excellent. The one who did the 50" installation which included mounting and setup also had ti add a plastic wire conduit running down the wall to hide the wires from the TV. He did a very neat job. The team that did the 75" spent a lot of time with me adjusting the height and position of the TV for optimized viewing. Both teams were polite and efficient. I would highly recommend the service.

Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

I gave four stars because I don't think the cost was a little high for the amount of work done. They did a good job of mounting the TV. One of the speakers is a little off on alignment but I think I can correct it. I think the cost should be $50 cheaper.

The Geek Squad team arrived at the designated time on schedule. The two men delivered, unboxed, and installed the new tv. They set up the tv while explaining the features of our new unit, They were courteous and very efficient! We were thrilled with the work they performed and will be sure to utilize this service in the future.

Love this tv. Size is great, but picture quality is amazing. Just love it. Plus install crew did a great job.

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

The technician was quite pleasant to work with and walked me through the early steps on using our new 48" LG TV. So glad we opted for in-house installation that would have taken hours for me to fumble through. Well worth the expense! We also had to upgrade our cable box to align with the new TV

The installer was ver professional and knowledgeable. He connected to all my my devices and showed me how to use

They guys who came in to install my TV were great. Got the job done in a timely manner and were very professional. If i even need another installation done, I'll definitely use the service again.

Great job with installation. Knowledgeable techs, showed us how things work.

A day before the installation I received a call from Geek squad confirming my appointment, JD and Gavin came in on time and installed everything professionally, they followed the CDC rules when they entered my house, set up my system the way I wanted, explained everything to me properly and clean all the area that they worked on. I will always call my Geek squad family whenever I need help and they're just there anytime helping me resolving the issue.

Extremely professional and efficient, easy and not a pain

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

Very professional and knowledgeable, also on time. Would highly recommend this installer!

This is the 3rd TV(3 separate appointments)that the squad has mounted in the last 6 months in our new home. Installers were on time, efficient and patient insuring that everything was correctly working. They took the time to allow TV's to connect to WiFi and download and install updates. Total care membership was the best purchase I made this year!

The TV is excellent. Great picture and easy to use. Love the Netflix, Prime and U tube option for screen saver.

Second time we used the service and had friendly gentleman come do they exchanged the tvs very quickly in and out in about 45 minutes the update to the tv took the longest time but stayed to make sure everything worked

They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

Installation was quick, they were knowledgeable, professional and clean up after!!!