Customer Ratings & Reviews

Agents were very good at installing my TV and all accessories. They took time and provided me some options on the install. They listen to my wants and we concluded with a setup that looks great. They provided me help with installation and necessary downloads. They were on time and cleaned up after them self. Very satisfied with their work.

It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

The Geek Squad agents were fantastic. They were able to help me repurpose the incorrect bracket I purchased, ordered the proper one I needed and scheduled an appointment for a return visit to finish the job. Following my installations, they showed me how to use all of my components together.

The agents installing my TV were professional, caring and provided the additional time to assist us with understanding set up.

Guys who delivered and installed were great. Knowledgeable, efficient and very respectful.

He did an efficient and throughly professional job.

My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

Can’t go wrong they are polite, efficient and timely

The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

The installation was fast, clean, and considerate. I also had the removal of the old equipment and it was efficient. After the install the squad reviewed the program to show differences, provided recommendations on how to use the controller, and made sure it was connected properly.

Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation

Local Geek Squad is fantastic! They know what they are doing. Very professional. Too bad that Best Buy customer service is so dysfunctional. Go to local store for help - do not use the 800# for customer service. So glad I purchased the Geek Squad assistance.

The Geek Squad technicians that delivered and installed our new tv were very professional and thorough. The installation required some additional items, plus an exchange of one item. They returned to the shop, returned the one item, obtained the additional items needed to complete the installation, and promptly returned to complete the job. Great techs! Nice job!!

Total connect was awesome. Came for free with purchase I highly recommend. The crew was fantastic , fast and very professional

Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️