Customer Ratings & Reviews

During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

It took the agent longer to get to my house than to mount the TV. He was done in seconds! Super professional and really cool guy.

The technician was on time and completed the removal of the old TV and installation and checkout of the new TV well within the time I estimated it would take two individuals to accomplish. Not only did he modify my wall mount to accommodate the new TV. He recommended a swap of sound bar systems that now allow me to operate both TVs picture and sound systems using a single controller. Saved me both time and money.

Outstanding service great tech very professional Worth the service fee

The two gentlemen who installed my TV mount were both friendly and professional. They completed the job quickly without sacrificing quality. They made sure the TV was perfectly level, neatly concealed all the cords, and even plugged everything back in to test it before heading out to their next appointment. I really appreciated the attention to detail and smooth service from start to finish.

The picture is nice the agent mounted the TV on the wall for free with totaltec

The team that came to my house to install my TV was great. I had previously installed a 52" Tv somewhat painfully and decided there was no way I was installing a 65" TV, something would get broken. The showed up on time and worked as a team to get things installed, they gave us several options/recommendations and were patient as my wife and I made decisions. The installation is very neat with no loose cables and no issues. they made sure my current smart remote would work with the install. really nice job

Great mount and the team that came to install it were nice and professional.

The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

If you want it done correctly and quickly then this is the way to go. The squad answered all my questions and showed me all the features. Well done.

The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

Two young gentlemen showed up at our door with our new TV. They were wearing mask and "booties" over their shoes. They were very professional and made sure I understood everything. They also were very good about cleaning up after the installation. They hooked up all the equipment I had and explained the remote and all the components to me. They brought their own vacuum and when they left it was like they were never there and the TV had always been mounted on the wall. I would definitely have them again. Thank you.

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

Nathan and JC were great!! Very nice, friendly and knowledgeable. They did a great job mounting my tv.

Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

They were quick and easy to get my TV installed. They were very nice. HOWEVER, The one issue I had is that they charged me another $50 in cash and wouldn't provide a receipt to mount over our fire place, even though above the fire place is normal wall. There is no brick there or other things that makes it hard to install. I felt like I was getting a little duped. I tried calling the Best Buy line and was on hold for over an hour, who said I would potentially have to send them away and rebook the appointment. There was some way around that but after over an hour on hold, I gave up. I just wanted the TV installed.

The agents did a great job on a pretty simple install and took the time to program the remote which in this case was huge. On a separate reinstall a week later of the old TV by a contracted crew -the crew never showed up. Don't settle for a contracted crew. I tried calling CRST home solutions (the sub-contractor with a one star rating), but gave up after a half an hour on hold. I had to go back to Best Buy to make sure I got the geek squad crew.

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

I bought a very large tv that I wanted to get mounted on my wall. I thought I would have 2 technicians to handle the bulky size of the tv- but they only sent out 1 guy. I had my doubts, but he did a great job! He even spaced the wires from my tv to the soundbar evenly- (even though there is only a 1”gap between them)- very efficient and nice guy!

The agents for Best Buy did a great job installing the wall mount and tv in a timely fashion. They were very professional and I was very pleased with the job they did.