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Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 38,673 reviews
  • Rated 5 out of 5 stars

    Geek squad TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV ordered was damaged as was the replacement. The Geeks were professional & drove 2x to Best Buy to pick up our replacements. While they didn’t have the same one we ordered they pick up one that was comprable. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed my 85 in. Television were great. They were careful, professional, knowlegable about the products and did a great job. They installed the wall hanger, the wires in the wall, the tv, the sound bar, and the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro. job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees who did our TV and soundbar mounting did a fantastic job - - they explained everything they were going to do, they did a very efficient job, and they were extremely neat with their work. Very pleasant to talk with, and completed the job in less time than estimated. Very, very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers called ahead of arrival, introduced themselves upon arrival and went right to work. Very personable and took extra care to make sure everything worked with explanations.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Highly recomend them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting of TV. Geek squad came back a second time to explain use of rotating/swivel mounting arm, TV volume and use of remote control

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85in tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of reviews and was skeptical to get it done through geek squad. Ended up taking a chance and really glad I did. They showed up on time, took my old tv and mount off and moved my old tv upstairs. They installed my new tv with a new mount and cleaned up all their work with a vacuum. They offered to take the boxes with them as a courtesy. Overall really glad I chose them. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Jose were fantastic they did everything and stuck with me until perfect I love my geek squad and also my Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, they made sure everything was done correctly and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, they were polite and thourough. They took the time to make sure I knew how to use our new device.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work - and Saved me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only made quick work of mounting and setting up my TV - he also saved me money. My old (heavy) LCD TV was on a wall mount that sagged (came with our new house). I purchased a replacement TV and wall mount. Once the old TV was off the mount, the agent pointed out that one part of the existing mount was upside-down. Quick fix - and no need for the new mount!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time as scheduled. They were clean ,efficient and well trained in installing and setting up large screen televisions and sound systems. Glad I made this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad arrived and set up in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and very professional set up. Answered any and all questions that we had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You point at the wall and the TV ends up there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got to say, I didn't know what to expect with this service, but when the Geek Squad arrived they made everything so easy. I had the spot picked out, I said "there" and they took care of everything. Everything was mounted perfectly and it looks great. The installers were cordial and quick. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and communicated their schedule before arriving. They sized up the existing setup and decided to make some slight adjustments with the mounting kit. Measured 3 times and moved it once to exactly where it needed to be centered above our fireplace. Awesome, job, clean, all adjustments made, reviewed features and even helped me move our old TV out of the way. Very pleased with the service. Thank you!

    I would recommend this to a friend