Customer Ratings & Reviews

Overall experience, was excellent. The techs are very efficient and knowledgeable for the installations.

When the geek squad to install our television, we had no idea About the extent of the service they provide. Upon Upon arrival as they would just install the hanger and hang the television from it and that would be it. And essentially, it was. However the care in installing it was Extensive. Right down to the vacuuming of every surface that got sheetrock dust on it They wired everything I asked of them and gave detailed instructions on how to use the controls, etc. They were very professional, friendly and competent.

The guys who mounted our TV were great. Knew exactly what they were doing, set up the TV went through its operation and adjustment and left everything as though no one had been here!

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

It was a great pleasure to work with the Geek Squad technician who answered all my question and protected and covered my floor in the installation that was requested and completed professionally.

These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

The Geek Squad crew were prompt and very efficient, installing a large and heavy TV on the wall.

our Geek Squad technician was certainly knowledgable. his expertise was evident. he got right to work in mounting our new 'Frame TV' to the wall, and then regulating the settings to our desired liking. not only pleasant, but also considerate, as he helped to guide me in setting up the account so that he could snyc my devices. then he also taught me about all the new technology so that we could enjoy all the features of this model. we would like to thank him so much for his quality and kind understanding in meeting our needs

Absolutely love it!! The gentleman installing could not be nicer. Incredibly knowledgeable as well as thorough! Also, my cat doesn’t come out for anyone.. meanwhile she and him became best friends! That is a great tech!

These guys were quick,and on point with set up and cleaned up afterwards.

Geek Squad are very professional and are knowledgable in all products at Best Buy. Excellent installation and setup of tv and soundbar. Great value for the professional service received.

Extremely nerve racking as how far from the wall this mount moves and angles, but with ease. Geek squad installed in perfect spot!!

The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

INSTALLERS ARIVED ON TIME AND MOUNTED MY NEW SAMSUNG ON THE WALL MOUNT ... SET UP CONNECTIONS AND REMOTES.. THEN CLEANED UP ... NO PROBLEMS AT ALL

Agents did an excellent job hanging my television and hooking up all components necessary. They were very efficient and polite.

I had bought a 85” TV that had a stand the stuck out from the surface it was on. After getting a couple of kittens, I thought it best to go into Best Buy and use this service. It was well worth the price for me. Since there were two of them, I didn’t have to do any lifting. And, one of them knew how to do this like the back of their hand. So, it was a very short job for them. The only issue they had was my indecisiveness on how high I wanted it.

Geek Squad guy John came to our house and installed our new Toshiba 43" TV over our fireplace. He was extremely careful to not cause any damage; and took his time looking over the entire setup first to make sure he got it right on the first take. He was also very respectful of our home, making sure he wore booties so as not to track anything in our our carpet. He was also very pleasant to talk to, and informative about the product and what to expect. He sold me an extra Geek Squad contract in order to save me money overall... in other words, he made sure I got the best deal possible. Thanks John!

The agents mounted my TV and connected it to all my devices. Very Professional!

Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!