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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent! Sensational!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Sensational picture. Very effective installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, quick and extremely helpful. They set up my stand and TV quickly and cleaned up all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new home in June and quickly found out we were going to need a professional to mount our tv on our stone fireplace. Struggling with options; we went to Best Buy and found the answer. Geek squad came on time and with our purchased mount and mounted our TV on a very 3 dimensional stone with absolute perfection. They took their time and did it the right way, and we’re friendly and personable as they were doing it! My tv looks amazing up there and I sleep soundly knowing it won’t fall off the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thank you... LARRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our “Geek Squadr” agent was punctual, professional and fully prepared to install our new TV, the new mounting bracket and connect the system to our cable and wi-fi network. When he completed the system set-up, he was able to explain the functions it would provide to us and what to do, if there were any issues regarding any problems with their interface. My wife and I are very pleased with the job and the information we were provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV mount very fast and professional. Thank you so much for your service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Geek Squad experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his associate did an outstanding job of installing my new Sony X90K and mounting my Sony 900E. I wasn't sure if the mount I already had would work with the 900E but they made it work and it looks great. I buy a lot of TV's from Best Buy and will request Zack the next time I need installation. One of the best experiences I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT!!! JUST EXCELLENT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majestic was very helpful after they had did the Mounting and getting it set up. He took time to help Us know what to do with certain fucntions etc. to get the most out of all the dollors we had spent on our new Home Theatre System.. Showed tons of patience with us his customers by providing us in a way we could understand so there hopefully would not be any issues for Us once he had left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Very efficient and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the installation team. As stated above, they were very efficient and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thorough and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a quick install because I had an old TV mount already on the wall as well as a sound bar. Well the bolt pattern on the Samsung was higher than my old Sony. Needless to say they, the old hardware had to be removed and reinstalled for the new TV. Not only did the Geek Squad do a superb job on the install - they did it with smiles the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They waited until I logged into my Google account to make sure the apps on the TV worked properly. Very friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Efficient tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough. Great job of setting up and explaining how to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Incredible Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents reviewed my fireplace, easily advised the best mounting position and even when using the job to train a new geek squad member, finished in record time with incredible results. Would definitely use the Colma geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up my TV in a timely mannet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters , the guys wore masks and booties ( nice touch on our new carpet). They knew exactly what to do, and did a quality install job, They explained how to work the Samsung remote, and made all the necessary setup connections, even attaching my cable box to the rear of the set so it is hidden. (Nice). They even had a vacuum to clean up the wood shavings from the wall bracket install, and the styrofoam from the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did an excellent job setting up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The guys were friendly, quick and very helpful in getting my new TV set-up and mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and caring service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv and mount removed, new mount and tv installed, old tv carried to basement. What made this a really special experience was the time spent cheerfully and patiently making sure that my 82 year old mother understood how to use the remote for the tv and Apple TV. They stayed until she was proficient using the remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Worth its weight in GOLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

    I would recommend this to a friend