Customer Ratings & Reviews

Installed TV with mount as requested. No issues, awesome service!

The team that delivered and set up my equipment, (Ray and Anthony) were not only professional, but they enjoyed their work, or I should say craft. The process was clean, expedient, and fun. In the future when I make another purchase I would prefer this team to complete my install. Thank you Best Buy for people like these.

The agents where professional and friendly and mounted tv perfectly

I so didn't want any visible wires when I am looking at my TV on the wall. Couldn't be happier with this installation. The guys were totally professional and did a great job.

The agents that installed my TV did a great job, clean and super fast

I am not sure. I thought they did a great job, the tv looks good and sturdy. But they left me feeling uneasy about using my full rotation wall mount. I bought the correct size, but was advised to limit using it otherwise tv could fall eventually. I bought the full motion so I could rotate. I checked to see if i am covered by them if it does fall, I couldn't find anything so i bought their 2 year plan today (I didnt want to) but for my peace of mind, I did. I hope I will not have to use it, especially for something like that.

The installation was quick, the guys were very professional and did a great job.

Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.

The technician was quite pleasant to work with and walked me through the early steps on using our new 48" LG TV. So glad we opted for in-house installation that would have taken hours for me to fumble through. Well worth the expense! We also had to upgrade our cable box to align with the new TV

The agents were great, came on time, worked efficiently, and connected everything exactly right. Would definitely use them again.

Fantastic service! The Best Buy team was quick, efficient, and professional. They had my TV set up perfectly in under 30 minutes, cleaned up afterward, and it looks great. Very impressed!

Took the worry out of the process by having them install it! They were great and were very efficient in the process!

They both were awesome !! They were thorough and made sure that the measurements of the TV mount, and, the TV itself were well centered on the wall, and that my eye was “perfectly centered “ for viewing the TV for watching programs. Both were polite and professional gentleman They cleaned everything up before they left, and, answered any questions I had. Wonderful guys ! Worked efficiently and knew what they were doing.

This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

The staff was incredibly knowledgeable and got my tv mounted with an hour. Super easy to setup and now my tv looks great on the wall.

I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

They were very careful with entire process - uninstalling legacy 80"TV and installing new 85". We ended up replacing with a newer wall mount that was an excellent choice on their part. They were extremely kind and patient and shared our enthusiasm for our new purchase. We received reminder calls and emails but best part was actually speaking to the techs a few days before they called to review what was needed and we were able to plan accordingly based on the call. Great job geek squad.

Adam and Clifton are a great team. Very knowledgeable, efficient and pleasant to talk to. They set up the tv, connected the soundbar and woofer to the one remote. Made sure we had working apps and answered all our questions.

Love it! The picture quality is excellent - very clear, brilliant color. It connected easily to our home network using a Firestick

Buying a big screen TV is definitely a time to purchase Total Tech delivery and installation. They do an outstanding job, and if you try to do it yourself and accidentally drop the TV or mishandle it, you are out the money. If they have those problems, it doesn't;t cost you a dime. Safety and Peace of Mind are definitely worth this very affordable service.