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Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 2 Geek Squad guys removed old TV, installed new one after having to modify our existing hardware, synced all devices, and trained us in. Excellent work and very nice men!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad Reps did an incredible job of installing our 75" TV in a quick and efficient manner. They were very courteous and helpful expainling things

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very good experience with men that came to install the wall mount for our new smart tv. They were very courteous to us and conscious of keeping our home clean and tidy as they worked. They worked quickly and efficiently but also took the time to go over the things we needed to know and answered all of the questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys — Geek Squad — showed up and were prepared. My wife and I had mapped out where we wanted the TV on the wall and after a brief discussion and verification, they installed the TV exactly where we asked (like within 1/4”, I measured) and set up everything on the TV. They also ran some demo clips to give me an idea of what I’d bought. I’d add that when I arranged for installation, some times/dates were supplied by a third party so you may want to make sure you get an actual Geek Squad appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were punctual,knowledgeable,efficient and I would highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad and or Best Buy staff were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and quickly and efficiently installed my new TV. They (Samsun) made a recommendation to get the Geek Squad contract and encouraged me to go back and get a newer cable box. So glad I got that contract! I had to have them come back as I had problems after I installed the new box. Both visits from the Geek Squad were great! The guys are friendly, helpful, courteous and educated me on my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and completed the mounting in a timely manner and were very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service, quick, effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV, connected what was needed quick, efficient, answered questions. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad FTW again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting my 77in LG OLED TV. They were extremely friendly and professional and even helped move some other items in the way prior to installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. They showed up on time and kept us informed as they mounted 3 TV's for us. They made sure that we liked the placement, set up all our streaming services and understood how to operate each remote. They also cleaned up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pure Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party service arranged by BB was amazing. They were in and out in 30 minutes. They delivered the TV and installed the mount I purchased elsewhere professionally and perfectly. They took the time to level it and show me how it worked as it was clearly a mount they had used before. I would absolutely recommend John and Byron again from Mastek

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Television Mounting went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few tries for the company to get the scheduling right but the installer was great. Fast, courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad menders did a great job. Call first to let me know they were on their way. Arrived on time. Instillation went smoothly. Connect the TV to my sound system. Set up the cable box remote and firestick remote. Gave very helpful advice. I highly recommend having the Geek Squad do the instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service, set up, and education

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was courteous and offered my two different looks for installation and explained the advantages/disadvantages of both. Once I picked, he quickly went about his work, showed me how to adjust the TV and even tucked away the cable box to improve the look and function. He cleaned up all the debris and left no trace he'd even been there. I referred him to my son, who later installed the same device at his home,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound bar efficiently and professionally. The technician communicated with me prior to the service on expected arrival time and during the installation he communicated with me about the process. He carefully measured and checked leveling. After the installation, he tested the system to assure it worked. I was very pleased and highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came out Super professional Efficient Awesome overall They did an outstanding job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV and connected it to my device was very professional and friendly. They answered all of our questions. The job was done in a timely fashion. Again, very professional, knowledgeable and great service overall. I would recommend them to anyone and would use them for future projects.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the installation. Professional and made sure we were happy with each step.

    I would recommend this to a friend