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Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 38,673 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A NO Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very nice to work with/helpful. They got the job done right & quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS are always great but these guys saved my day. The studs (I mean the lumber in my wall, not the GS guys, although I'm sure they are perfectly adequate) turned out to be spaced incorrectly so the wall mount I ordered wouldn't work. They had an alternate on the truck. Delayed gratification situation avoided. Thanks guys. You're the Best! Pun intended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Admirable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with their expertise in setting up my AI LG 55” TV and the surround sound system. I’m now enjoying my newTV with its superb sound. My families, guests and friends surely will enjoy any TV shows, sports or blBkue-ray DVDs

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install were great. Very professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly and Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and placed my TV the way I wanted. They asked me great questions to understand where I wanted to place my TV. They were even nice to move my dresser back in place for me after they were done. Also, when they entered my home they were booties and I greatly appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was clean, professional, and quick! Their mounting services helped finish my living room setup. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went from problem to great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went the extra mile to get the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did exactly as requested - mounted my new 85” TV. They did the job even though the previous agents ordered the incorrect mount - they had to locate the correct mount and pick it up at another location. Overall it went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out.They where fast and professional.Excellent job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I had the Geek Squad mount and install my television. Everything looks great and I will continue to use their services. Total tech is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. Perfect mounting and connections to surround system. Tech explained exactly what they were doing and took the time to explain the TV and receiver. Answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super professional and quick at installing my tv mount. I would definitely recommend and use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers hold my hand all the way to the final a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and skillful installers. They came back free to make sure I achieve my full purpose of the entire purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was rad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 3 tv’s and sound bars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted three tv’s and did a fantastic job, they were courteous, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad, excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!

    I would recommend this to a friend