Customer Ratings & Reviews

The squad put up 2 TVs for me and did a great job. Very professional and very satisfied with results. Highly recommend.

Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

Everything was set up carefully and they made sure it all worked before they left.

3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

I needed my TV mounted over the fireplace, as low as possible (just above the slim Soundbar on the mantal. The Geek Squad listened to my request and we're able to mount and connect it just as asked. They made sure it worked with the Soundbar and were willing to help reprogram my remotes if wanted. Finally, the Geek Squad / BB is one of the few services that keep you well informed regarding their arrival time. While this service was a bit pricey, it was worth every cent.

Hooked up TV and programmed universal remote. The guys were knowledgeable and efficient and very very kind. Thanks so much.

TV is great quality! We are using it in a collaborative space in our office for small group meetings that need to mirror laptops. Best Buy installed it for us as well and they were timely and efficient!

great product so far. nice picture and easy to operate

An excellent LG TV with real good sound and remarkable color outstanding for football season

I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

The 2 Geek Squad gentlemen were fantastic! Very neat, courteous and efficient! I do need them to come back out to hook up my Bose Base Booster box, as it is not working. Thank you.

They did an amazing job. The only issue I have is that I spent a lot of money and joined their total tech program. I thought that this would cover everything. Sadly it only covers items that you purchase. I have a TV that I wanted to be mounted. Since I didn't purchase it from Best Buy, they wanted to chage me $200.00. This saddened me.

Guys showed up on time, were very courteous and did everything possible to make the installation smooth and quick. Great service!

Excellent tv, amazing picture quality, and easy set and use

Our “Geek Squadr” agent was punctual, professional and fully prepared to install our new TV, the new mounting bracket and connect the system to our cable and wi-fi network. When he completed the system set-up, he was able to explain the functions it would provide to us and what to do, if there were any issues regarding any problems with their interface. My wife and I are very pleased with the job and the information we were provided.

I’m impressed with their expertise in setting up my AI LG 55” TV and the surround sound system. I’m now enjoying my newTV with its superb sound. My families, guests and friends surely will enjoy any TV shows, sports or blBkue-ray DVDs

Very efficient and thorough. Great job of setting up and explaining how to use features.

The technicians installed my TV mount very fast and professional. Thank you so much for your service.

The geek squad were helpful in setting up my new tv. They made sure that I could use the tv remote correctly and took away all garbage including the old tv.

These guys were in and out. Set up was flawless. They remove my old wall mount, moved the mount a little, installed 75 inch, sound bar and 4k DVD. However, if they install for you don't let them install an optical sound cable, if you have an earc or acr hdmi, do the 4k hdmi cable. The installer thought the opitical would handle all the sound format, which in fact, it only handles two formats. The sound was noticeable after I removed the opitical and installed the hdmi. Very noticeable.