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Customer reviews

Rating 4.6 out of 5 stars with 38673 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 38,673 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect job as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out, you could tell one was the lead and another junior, were very down to business upon arrival. I had pre-mounted my Soundbar to show where the tv would go. By the end of the install they gave me a couple tips on my TV connections, had it mounted just as asked, and cleaned up the packing. Nothing left for me to do but enjoy my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, knowledgeable ,careful and speedy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv/ wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing it and the showing me how to use my TV and how the mount works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to work with despite issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came, one installation went great. the other had a problem that was not their fault, so they had to come back. But they set up the needed upgrade purchase and the second installation went fine.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Free mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV came with free mounting service. I got a 75 inch TV, So it was very nice to have this service with such a big TV. Definitely pleased with the placement on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep arrived very early and removed tv from old wall, drove over to my new unit, and mounted it on the wall at new unit in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and had the tv working and looking perfect in a matter of minutes. They were professional and friendly and I would use them again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    kenneth smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 gentlemen you sent to install my television could not have done a better job. they were both personable, knowledgeable and profession able. they set everything up left the area clean and explained things very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Joshua made delivery tv setup postive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent Joshua did a fantastic job setting up my mothers new tv and stand. He explained how to operate the new tv and remote in a manner that was easily understood, making sure to give us his information, and if we had any any questions to contact him. He also made sure the area was organized and clean. All the cords were bundled and garbage was hauled away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount does its job for sure. Planned on putting the TV in the corner of my living room but ended up having to mount it flat to a wall because it was too big for the mount to do all that. Still love it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional, and go above and beyond. Definitely would like these guys to install future TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in dale good picture easy to use I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Gerk Squad Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is specifically for Matt & Joseph who completed the mounting service. They were excellent! They took the time, measured, FIXED what the last Best Buy installer did 3 years ago & were beyond helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was prompt and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, professionally done. I was completely surprised. Can't wait to see how it will show on Super Bowl Sunday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs took great pride in their work. They moved large, multiple televisions from different rooms, installed wall brackets. The wires and cables were neatly dressed. It was a big job. Assembled a tv console cabinet. They worked quietly and efficiently. Presented very professionally. I highly recommend. Job well done. I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV was mounted perfectly and she fully set up and explained the operation and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, quick, and polite. Total tech is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job, they were friendly, efficient and mindful to not make a mess. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Is The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very professional & friendly, installed the mount super fast and didn’t make any mess. Geek Squad is the BEST! Thanks Best Buy.

    I would recommend this to a friend