Customer Ratings & Reviews

excellent prompt & professional service everything is working

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

The Geek Squad agent who came to our house was knowledgeable, friendly and efficient. He took extra care to make sure that we were happy with the way the TV was mounted. We did not need him to connect the TV - I worked in IT and handled that myself. (Disclosure, I am a TotalTech member, so we didn't have to pay extra for this service.)

The two techs were very knowledgeable and wall mounted my 86 inch in no time at all. Great techs.

The purchase went well and the Geek Squad tech was great. Edgar (my tech) explained everything in detail. You would not have known it was a wall installation because there was not a spec of plaster dust anywhere. He even advised me to get a smaller cable box from Comcast so he could place it on the back of the wall mount. PERFECT!!!! Just another reason I am happy to be a member of Total Tech support.

The agents installed one new 60 inch TV in the den and connected the DVD, VCR and audio box. They also moved and connected two other TV's each with its own DVD/VCR. They connected the new 60 inch TV in such a way that the audio box was the main speaker and the Dish remote controlled most of the TV functions. They also provided a tutorial on how to use the features of the new TV. The service was excellent; we are very happy with the result.

Extremely professional subject matter experts. Your team paid attention to detail with ensuring it was the proper setup for my home. Thank you isn’t enough. So happy I invested in having professionals complete the installation. It was not an easy process.

just simple. straight forward to install. easy to hang even large tvs

I had a TV mounted on my chimney which was a little more complicated than going on a wall. The guys who did the installation did an excellent job and got the TV mounted the way I wanted it. No complaints.

Works great Holds tvs installed great. Easy to install

These guys were wonderful! They arrived when they were supposed to, saw that the TV I had was not in working order, asked me to go online and buy one, if from Best Buy, they would deliver it and install it another time AND not charge me for a second visit. I went online, bought the TV, they rescheduled the installation, and I paid for the TV through their cell phone app. No fuss, no muss. Really great service!

Geek squad did a wonderful job mounting our 55 inch TV. They were very thorough, precise and mounted our tv perfectly! Highly recommend!

The geek squad agent showed up on time and was quick and professional! Total time of installation was around 10 minutes.

The agent mounting my tv to the wall did it so easily and quickly. I had had a very frustrating in store experience, only to come home and open the box to a cracked tv. I was losing my faith until the gentleman installed my tv. He was kind, professional and efficient.

I decided to pay to have Geek Squad come to my house and mount my new 65 in. LG TV to a wall in my living room. Tony and Andrew showed up and the whole experience was awesome. They were super professional and the job was not only finished fast, but they clearly explained every part of the process and answered all my questions!

If I could give ten stars I would. The technicians that mounted the T.V. were knowledgeable and very efficient. After it was installed everything was cleaned up and the removed. They took the time to explain how things worked and reassured me that if I did not understand or had questions, that I could contact them again.

The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!

Very professional team. They went out of their way to accommodate all our requests as far as mounting out tv. They also answered all our questions about operating the TV after they gave us a basic rundown and they did not leave until we were comfortable operating our new tv. They were friendly, respectful, and just two very nice gentlemen. So glad we chose Best Buy and the Geek Squad to install our new tv.

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

Thank you Megan and the Geek Squad! They were prompt, polite and respectful of our space and our family dynamic. Megan and her crew were very knowledgeable about our products and patient while walking us through a very clear and concise tutorial. They were very patient and even accommodating with our very curious toddler. We really appreciate your assistance and support.