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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1894 Showing 37,861-37,880 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation was quick and efficient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and thorough when installing our tv over the fireplace. They even cleaned up completely when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geeks are Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team who set up my new Sony did a great job. They arrived on time, were very personable, and cleaned up when they left. 5 Stars

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency arrived on time and mounted my tv on the wall. They hooked up the tv to the satellite and internet service. The gave me a tutorial. They were very professional. Service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 55’ TV and connected the cable. It was easy to schedule online with convenient service times. The tech was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was courteous, professional and completed the task efficiently! Definitely made the membership worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatjob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting of our TV and the outstanding service we received. TV looks amazing. The tech was very knowledgeable, friendly and completed in a timely manner. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting services! They held it up and tried different ways until I was satisfied! It is perfectly centered on the wall! So worth it buying the total tech and having this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, very professional and friendly. TV was mounted quickly and well. Looks great, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was fast, leveled perfectly, and the Geek Squad cleaned up the mess!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV/Mount install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and quickly installed TV mount and TV. They were extremely courteous and cleaned area before leaving.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame tv instsll

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless and professional installation of our Samsung frame TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Team Members

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and extremely knowledgeable about the products. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did great. Mounted the TV. Connected everything. Answered all our questions and made sure we understand everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Luke. Very efficient and professional. In and out in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and good quality service. They made the proper measurements and installed it exactly where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We eventually got it done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a second visit but the installers were very polite and we eventually got it installed correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative about installation and was very helpful with preparing hookups for equipment to be added later.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install - Great work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Professional, courteous, and thorough. Excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed 2 tvs fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad did a great job. They were very courteous and professional. What would have taken us forever to do your guys had both TVs installed in no time! Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were super helpful! They got the TV mounted and all devices hooked up with no issues. Would definitely recommend adding this service if you plan to mount your TV.

    I would recommend this to a friend