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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1895 Showing 37,881-37,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    10 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Luke. Very efficient and professional. In and out in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connectes it to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Punctual & professional, thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! Happy with everything so far...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provide receipt for service rendered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent! However when it came time to pay they easily sent me and email. I paid but they were unable to prove me with receipt So called the store. Same problem. Total paid around $1000.00 2 tv mount. I’m very disappointed in the fact you can charge me that much money but can’t provide a receipt. I’ve yet to receive a receive a receipt. It’s appalling.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Team Members

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and extremely knowledgeable about the products. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent people who offered sound advice for issues when installing. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting services! They held it up and tried different ways until I was satisfied! It is perfectly centered on the wall! So worth it buying the total tech and having this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatjob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting of our TV and the outstanding service we received. TV looks amazing. The tech was very knowledgeable, friendly and completed in a timely manner. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We eventually got it done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a second visit but the installers were very polite and we eventually got it installed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional and reasonable charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Both men were friendly and professional. My only question is I thought the purchase of the tv came with 3 months of Apple TV. I’m not sure how to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and good quality service. They made the proper measurements and installed it exactly where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative about installation and was very helpful with preparing hookups for equipment to be added later.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did great. Mounted the TV. Connected everything. Answered all our questions and made sure we understand everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and smart technicians they worked well together and explained everything to me. I really appreciate people like that, thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for price and good quality!!! i highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pooh tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! It is great due to being able to move out to get behind tv for connections

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall installation and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentleman whom installed and did the TV set up was extremely professional knowledge and super nice. Plus did a great job .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed new TV and connected to all my other dev

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my home were very professional, very courteous, and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin C was the Geek that set up our TV. He was fabulous! Prompt, knowledgeable, efficient, friendly, and helpful. 5 stars for him! We had a problem with the TV being delivered to our son in MA, rather than to us in NH. The address went into their system correctly so I dont know what happened. I spent almost 3.5 hours on the phone over 2 days, with people outside of the US to get it straightened out. What a pain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek installing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    punctual knowledgeable friendly good care of tv and safe

    I would recommend this to a friend