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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and so helpful! Answered all of our questions and had our tv up and going in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out, on time, and reviewed with me what needed to be done. We had an open dialog discussing the best ways to handle my wants. Due to space limitations and mount limitations, during the install i was informed of those short comings and given a choice on how to proceed. My old tv was moved and remounted downstairs. The agents did a reasonably fast and quality install. Thankfully im a member and didnt have to pay for this service with my new tv. I am very happy with the end result and value that the agents provided. Highly recommend you allow best buy to deliver and install/mount your large TVs. It saved me much effort and time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So glad I had this service done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys too down the old tv and mount. They then installed the new mount, hung my new TV, connected everything and gave me a tutorial on the new TV and Remote. It took them less than an hour. A 75” TV mounted above the mantel of a stone fireplace. Less than an hour! No hassle! No aggravation! Well worth it to have a professional installation done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly and came in a timely manner. Was able to wire my accessories correctly and hide it behind the tv. Very satisfied and will be using them again. Price has gone up a bit on mounting, but they are insured for a business compared to your one friend down the block that can “do it”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad…five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was friendly and professional. Set up the wall bracket to my specification, hung the tv and hid the wires with the cover I purchased. The he set up my tv and dvd taking the time to explain how my system works. Set up and cleaned up, working very efficiently. Five stars…would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Squad 50" TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of the installation. The Technician was well prepared with all of the tools and supplies needed. It mounted beautifully and is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable gentlemen came and got the job done quickly. They were friendly and took the time to help me set up my accounts and walked me through all of the things I needed to know about my new TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad’s excellent set up and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Sony OLED 77 inch television. Great service from the technicians who installed it on the wall and set it up with all my different devices. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou’s Super tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv mount was the one that I used for my 65 inch Samsung QLED for our loft upstairs! It make the TV looks like it’s floating close to the wall! It’s look very good since it’s was professionally installed by the GSQUAD anyway! They made it quick every was cleaned up! No holes showing after it’s was all said and done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were very careful with my old 65” LG tv. They called ahead and were on time. They even mounted my old TV back on its stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marty and Jake were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect all the devices and make sure I totally understood how everything worked before they left. They were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are highly professional individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They also discarded my tv box and cleaned up behind them. They made sure my tv was mounted in the position I wanted and confirmed before they began. Thank you and I highly recommend them for anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and knew exactly what they were doing. Cleaned up after them self. Gave us a lesson on the remote and tv, which we greatly appreciated. Highly recommend Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! They did a perfect job installing the large mounting bracket and making sure everything was just right before leaving. Good job, fellas!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and installed quickly. Looks great over my fire place. No issues at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oxnard geek squad Mars and Marco were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mars and Marco Oxnard team that set up my tv were professionals courteous helpful explained how they were goi g to install and made sure I understood how to use my art frame Samsung tv which I love. Clean work in and out quickly and even worwboories to keep my floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD FAST AND PROFESSIONAL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

    I would recommend this to a friend