Customer Ratings & Reviews

Re-install after painting went well it’s literally two geek squad guys picking up our 75” QN90 and hanging it back on its already installed mount above the fireplace.

Great job by the guys who replaced my older TV with the LG C2 OLED. Not only did they quickly unmount/mount the TV's, but made sure all my components were connected and tuned, through my soundbar. They had me contact my cable company to troubleshoot an issue with my cable box, resolved later that night. Guys were very professional

Agent did there Job great! It was a great experience and looking great!

The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

The agents did a great hob mounting and installing tv and setting it up there a number 10 for service and knowledge

They were quick, efficient, knowledgeable and on time. They were also patient in problem solving with some of my lack of preparation....lol.

They arrived to set up and mount my new TV on time as promised, after initially committing to a general time frame. As that time approached, they contacted via phone, text and email to confirm an exact time. It totally pays to be TotalTech member subscriber as that price more than pays for itself if one was to purchase the purchase separately each time when needed.

Agents mounted new TV and connected all our devices. They were very courteous and knowledgeable.

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

The two guys initially showed up and did all the prep together like a well oiled machine. After the lifting and heavy work was done there was one guy left and he was absolutely great. Due to a current slow internet system he was very patient and used the time to make sure I had a good education on the system. I really thought that the courteous way he spoke and acted, including very diligently putting on and taking off the shoe covers going in and out of the house. This wasn't just show, it was a deliberate caring for the customer. An overall very satisfactory experience.

Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

I use the Total Tech membership as much as possible when purchasing items at Best Buy. The installation team are also knowledgeable and it is worth having the membership. I have recently had a 83 LG TV with Sonos Arc sound bar installed. It was a nail biter for me, but no problem at all for the installers. Everything looks good and the sound is great.

The team that came out to install the tv were great. I purchased the tv for my parents and the installation team took the time to help my dad understand how to use his new tv. They took their time and were very patient as my dad was figuring out how to use his new tv.

Timely, efficient and professional. knowledgeable and and kind.

The Geek Squad mounted my 65" TV. They were able to come out early (whited helped me out) and did an outstanding job. Installation and set up went smooth. They also ensured the mess cleaned up and hauled all the trash/boxes away.

The geek squad was excellent installing my tv Did a great job Was friendly and knew exactly what they were doing. Will definitely use them again.

This team of installers were excellent. The mount that we purchased was unsuitable for our walls as the mounting holes didn't line up with our 100-year old framing. Solution- the team had one on the truck and the installation went on as planned. Measurements and set up was done with a walk - through the helped us understand the value in the service and the product that we bought

The technicians were on time for appt, knowledgeable,and very professional. Great service. They also did job very quickly and efficiently

My installer joe was as professional and friendly as possible. Extremely knowledgeable and was willing to answer any questions I had.

The agents mounted my TV on the wall and connected my devices.