Customer Ratings & Reviews

Geek Squad mounted my TV and I am happy with the way the TV works. However, they gave me a business card and I needed to ask them something and sent an email that was never responded to.

Both technicians were very polite, removed the packaging & cleaned up after. I would have given 5 stars except that I was supposed to have two TV's mounted today. The 43" TV was mounted and set-up without issue and I'm very happy with the service provided. There was confusion regarding additional costs to mount the other TV over a fireplace (drywall above). Although inconvenient, I understand miscommunications can occur. I was able to confirm after they left that my Totaltech membership should have covered that service. I had to reschedule for next week. I'm hoping for the best that my second TV will be mounted and set up next week!!!

very professional setup and installation. Everything was great

Geek Squad is the best. Professional, helpful, and knowledgeable. I highly recommend Best Buy and the Squad.

Our guy was so great, We loved the way he set up the TV and was so professional. Very Happy!!!

We were visited by Terence Dixon and Mike who rang before they arrived as requested. They were clearly well trained and extremely conscientious as they went about their task which was to mount and set up a new TV above a fireplace. They were efficient but happy to explain features and options. I was delighted with their efforts on my behalf.

Brett Taylor did an amazing job on the install! He is very competent and even did a clean up

The agents di an excellent job installing tv in a timely manner

Luis and Daniel were incredibly professional, patient and friendly with great communication before, during and after the appointment. They were also quick problem solvers and implemented solutions to improve my set up, on the spot. They made me a more loyal Best Buy customer just by their wonderful support and service. Thank you!!

I wound recommend the Geek squad to everyone, They are Very professional friendly crew!!

Expert service. Very courteous and fast. Showed me how to adjust the mount for viewing my TV.

They did a very good job in setting up my new television. I did get charged the full installation fee for putting the old TV in a different room where the bracket was already installed.

did an awesome job installing onto the wall perfect placement with his measurments!

They were friendly, mounted it and cleaned up any mess they made. They vacuumed the floor... it was great service

Good Service,Technicians and Value now you are being annoying by requiring 50 characters!!

The representative mounted my TV and all my devices!

Excellent job. They were on time, professional and answered all my questions

Excellent service and very efficient, placement as requested.

The service was excellent very professional. They came set up my 85 inch screen tv fast and efficiently. They stayed to ensure that I knew how to access the tv and all of its features

Excellent service. They got the job done in a professional, timely manner. I'm very happy!