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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1902 Showing 38,021-38,040 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    LG OLED TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and highly professional TV installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went swimmingly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved staff’s expert installation and their politeness and efforts to go out of their way to provide additional products and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and did a great job mounting the TV on the wall.Installa

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! On time, professional, and quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Offered suggestions on how to hide the dark cords. Appreciated attention to detail.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted agents were very knowledgeable and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents efficiently mounted and configured our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally set up. Cleaned up the boxes and took out the old set. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job! They showed up on time, were polite, and did exactly the job they were supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were terrific! They are knowledgeable and work hard and fast to accomplish moving our TV and hooking it up!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came was amazing and extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very helpful TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech mounted our tv and was very informative on our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really nice guy, although he did try to upsell me on a $200 mount. I don't understand why all the extra little holes to find a stud. Reading the comments, this appears to be a common part of their process. I have mounted a dozen or more TVs and I have never done that. That's what stud finders are for. The TV was mounted at the perfect height and level. He also set up the TV, and cleaned up well. The only thing I'm not please with are the extra little holes. They're not visible from the front so I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Will Use Geek Squad Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad. Totally professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed my entire system !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up the total system!!!! They were very efficient and really knew their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came back to switch a mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He Brandon used his expertise to tell me which products he would recommend. The initial mount that he installed didn't give us enough swivel for the room so he came back and recommended/installed a different mount. He and his team were quick and professional. I would never hesitate to use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Friendly and fast. Mounted tv without a hitch. Covered up extra cords as I requested. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super Installers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up the tv. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves that her TV is mounted on her wall giving her extra space in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 75" TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    José and Jaime were on time, very friendly, efficient, patient and neat. They put all packaging in the box as they removed it from the TV. They moved my old TV to my bedroom, then set up the new one in it's place in the living room. They made sure they paired all my devices (Blu-ray, remotes etc). They took their time explaining how to use my new Smart TV as I have never had one before.

    I would recommend this to a friend