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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1904 Showing 38,061-38,080 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge agent who mounted my tv did an excellent job. He answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were in and out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a terrific job and attached all of my components!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgable and professional. They installed my TV to my specifications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half ripoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to separate these services into individual options as well. I already had a mount and just needed another set of hands to get the TV up there on it. I paid for y'all to setup a mount too but didn't need it. Would have been better to just pay for setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made all the connections. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting installations aMd connectivity working pe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. No wires showing and great sound and link to Googlyworks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and correct! Team made this an easy call.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent put the new mount up with no problem explained everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and did a great job! The guys also did a good job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery, Set-Up, Explain TV items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to deliver, set up, and show me how the remote and stream bar from ROKU worked were awesome! They really wanted me to know everything, even about warranty and services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv. Cleared all the packaging and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WEELL DONE. Theybwere quick and professional and showed up on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expect appointment delays

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast great agents but they were 4 hours behind schedule and we stayed on hold for 70 minutes just to find out about the install appointment delay

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Courteous, efficient. On time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my TV to the wall and was very careful to make sure it was secure as well as level.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    T V wall mounting and system set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very professional and patient, he provided me with very good service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv, fast and efficient, and clean. Good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad installing my new tv swivel!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV mount and did a great job!! They were knowledgeable ,efficient and careful!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. The installation met my expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Jason is#1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL TEC.very polite very neat. Did his workquicklyand explainef each step cleaned yp as he went.#1 experience.

    I would recommend this to a friend