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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1907 Showing 38,121-38,140 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the installation by the Gerk Squad was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv mount. It moves so easy. It comes out and goes in any direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry diagnosed the problem with our old TV and helped us select a replacement that was on sale. The install went extremely smooth, and they hauled away the old TV. Terry is very knowledgeable, efficient, and friendly. We ordered a 2nd TV for another room, and he will install this one, too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing job and also explain the different surface you should install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my television

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and took the time to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount and install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with did what i asked them to do very happy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things to be clarified re integrating cable TV on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents advised best to use separate remote for Spectrum as use of the Sony remote not consistent with accessing channels. They were professional and answered questions posed. Regret that original installers of TV did not tell me that on initial setup as probably would not have scheduled appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squat show at my door to install 3 large tv they do fast and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! knowledgeable and professional I am completely satisfied with the service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was patient and thorough. He hung several tv’s very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, great attitude, explained very well, left clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Competent and Efficient. They had it done in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job hanging my TV above my fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted tv service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted with ease by very congenial installers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Premium Service not so Premium

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an 82 inch Qled TV, the legrand power kit, the legrand sound bar kit, The JBl sound bar, 12 foot UHD/HDr cable, Sanus premium series full motion wall mount, Sanus cable box mount, rocket fish sound bar mount, and the PREMIUM TV mount, and connection set up service. I went back to the store with my receipt to make sure I had everything they needed to do the job. The associate tells me um yeah, but they wont install anything but the tv. I'm like what does the 200 bucks cover? he said mount, connect, and hide the rocket fish cable, that's it. I call corp., sure enough, if you want them to mount the legrands, and do it in the wall, it's an additional 113.00 dollars. I said well I guess i'm stuck, ok. Now we are at 312.00 dollars to hang the tv, not counting all the equipment. He says one more thing, we have to cancel your appt, and make it for the following Friday. I took vacation for this , and I am disappointed that they were not more clear in their reviews of the additional items when I purchased them. The question was asked does geek squad install this, and each time the answer was yes, no problem. I asked what the basic service was, and was told the hang the tv, and shake your hand. I canceled the in wall power, and sound bar service to keep my appt. I understand they want more money to drill two more holes, and run the power cord. I just don't understand why they would need another day to do it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians and customer service. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and timely. Both technicians were extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very quick!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best.......... mounted TV and connected everything?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job with TV mouting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the geek squad team in mounting.

    I would recommend this to a friend